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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15352 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 15,352 reviews
  • Rated 3 out of 5 stars

    Full of features, but expensive for what you get.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great if you like to stream music, but I wish there was a way to download the songs I like to my device so I can listen to them when in not on my network.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this because I don't listen to music on my phone, but I know that others do like to listen to music on their phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many subscriptions

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that the include these but would be nice if it could give benefit to prior subscribers and allow new subscribers to opt-in at end of free trial.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Said 4 months only got 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only actually got 3 months of apple music from the code I received instead of 4. Its a great way to listen to music, would be nice to get the month I didn’t get though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, because is too expensive and when saving offline they won’t stay after the 4 months is over

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Music app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely use this app. I don’t like how it automatically starts playing music I didn’t request it to play. It’s not even music that I like it just plays random songs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spotify is better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotify is better with the free/ad-supported tier. This service does not have that option. The music sounds great with dolby atmos, but the value is just not there like spotify has.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Playlists

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I use Spotify, but I made the switch and unfortunately am not a big fan. Spotify curates playlist for you and makes everything easy to use. I do enjoy the interface though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Music <bring back I tunes>

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love by iTunes , but for some reason they have changed it to Apple Music ,and for some reason they've decided to make it a paid subscription <$$$$$>but ,since its free for 4 months then thats a good deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this along with my new iPad. I’m sure it’s good, what little I have checked it out seems to be, but I haven’t used it fully. I don’t think I will keep it when the trial ends.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought apple music connected to itunes but i guess they are different. I couldve used it more if it had connected together for editing videos and movie clips

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go with Spotify

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice listening to it for a couple months, but there are no podcasts or other forms of audio listening. For a cheaper price and more to listen to, go with Spotify Premium.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t know what to say ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know I have Apple Music already ! So I couldn’t comment on it! But my Apple Music I have already Is great! Better than Spotify ! That’s for sure !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this, so I’m not sure of anything good or bad with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    apple tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you lean to the left youll probablt enjoy this. No show or movie I would ever watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not all song

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price not all songs and pay this price I don’t know im music lover but apple should keep it lower price like everything is over $10 is too much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comparable to other services

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another music streaming product in a very crowded and competitive landscape. Its music catalog is also only comparable to others, it comes down to subscription costs and ecosystem loyalty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for certain functions, not all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent it back. For the price point, I expected a performance closer to the Sonos five. Nice product for a smaller space and background music and for surround sound purposes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my music is Amazon Prime so I don’t need Apple Music. Guess I better see that I don’t end up paying after 4 months. Not saying it’s not good, I just don’t need a bunch of music apps.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Apple isn't that great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] To me Apple Music is its user interface, which can be confusing and difficult to navigate, particularly for users who are new to the service. Some users find the layout cluttered and overwhelming, with too many options and features that can make it hard to find what they are looking for. Another issue is that Apple Music's music library may not be as extensive as other music streaming services, particularly when it comes to less popular or niche genres. This can be frustrating for users who are looking for more diverse or underground music. Apple Music also has a reputation for being a bit buggy and prone to glitches, which can be frustrating for users trying to enjoy their music without interruptions or technical issues. Some users have reported issues with songs skipping or stopping abruptly, or the app crashing unexpectedly. Lastly, Apple Music's pricing may be seen as a negative for some users. While the service does offer a free trial period, after that, users will need to pay a monthly subscription fee, which can be seen as steep compared to other streaming services. Additionally, users who want to listen to their music offline will need to download tracks, which can take up space on their devices.

    No, I would not recommend this to a friend