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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 15,352 reviews
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should be free with every Apple user, but it is not. I would not pay for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like free trial subscriptions because you need to enter xx info and can’t forget to cancel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to take advantage of the free music because I already had apple music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I use Apple Music everyday, great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Apple music subscriber since 2016, I love it. I have the Spotify app but only use it for Podcasts. Not enough to get me to switch. Only problem with Apple music is they tend to remove songs and albums from the US store and are only available in other countries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say to much due to I don’t use it but want to give it at least the three and not anything lower

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    APPLE MUSIC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music - you pick the one that is going to work for you and that is compatible with what you are using.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I miss iTunes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all of the latest hits. But I miss iTunes and actually owning tracks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth getting over something like Spotify, but do like the fast connection in my car

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t take advantage of the music offer. Too expensive after initial period.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Like the fact it was free. Some day I’ll use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones for a apple user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make their use so easy because you just put them in your ears and every feature works and feels so natural. Sound is for sure better than the previous generation but the extra features like the volumen controls and the extra noise cancellation make them a good upgrade.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    It's good for iphone users

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It's a free trial apple music. It's great if you want to try it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good as you tube music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of Apple Music, you tube music has them beat hands down , Apple Music is not worth the investment & I have all of Apple products but prefer you tube music over Apple

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Forget to Cancel after Free Trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Apple Music, but the problem is that you need to cancel the subscription or you will get charged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely used, I pay for YouTube music so I didn’t get use of this feature

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine, but frustrating that it doesn’t have certain artists and songs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sharon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet, actually do not remember signing up for it at the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as Spotify

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotify has a better user interface and works better with CarPlay. Otherwise it’s somewhat comparable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3-4 months of free Apple TV, music, and news just for my purchases from best buy( I love that they do this; and I’ve gotten them enough that I used it on my fiancés plan and mine twice, so all together that’s almost $120 we’ve saved on just over $700 in purchases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as a freebie but never used it. No interest.

    No, I would not recommend this to a friend