Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3477 reviews
(3,477 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Apple Music subscription
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple Music is boring, free is for me. Don’t bother paying for this.
No, I would not recommend this to a friendRated 3 out of 5 stars
Apple music
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple music is really good I like using it for songs
I would recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gave me three months instead of six so a big letdown there.
I would recommend this to a friendRated 3 out of 5 stars
It's free but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's good if you are a new subscribers but
No, I would not recommend this to a friendRated 3 out of 5 stars
Spotify is better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but not the best. I like Spotify better.
No, I would not recommend this to a friendRated 3 out of 5 stars
Must be new subscriber!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for new users, not recommended for existing users!
I would recommend this to a friendRated 2 out of 5 stars
NOT HAPPY!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand it... All of my music disappeared,.. Now I can't find any of it... the ONLY music I can find in my Apple Music is the only I purchased when I first started with iTunes.... APPLE MUSIC SUCKS!!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Whomp whomp
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to use this and only gave me 3 months. I get it, it’s a free trial but don’t make an incentive and not give it.
I would recommend this to a friendRated 2 out of 5 stars
Pretty bad. But I'll use it for free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple Music is inferior to Spotify in every measurable and immeasurable way. The suggestion algorithms give me headaches, recommending songs that are about as unrelated as you can imagine.
No, I would not recommend this to a friendRated 2 out of 5 stars
Never emailed me code
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome that they can give away free Apple Music, but would get 5 stars if I could actually use it! Said it emailed me code and I never got an email..
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience with Apple
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for the first couple of weeks, wanted to continue it so I set up a subscription using google play. It said it would charge me after the trial ended, but it charged me immediately. Called apple, the lady on the phone was super condescending. When I told her the trial was a free offer through BestBuy, she pretty much reject any such promotion existed, and said you only get one if you bought an airpod. Did a chargeback through google, the three month trial ended 20 days into.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wouldn't recommend paying
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally don't recommend paying for the service because it lacks in comparison to Spotify or even YouTube music. Older songs are hard near impossible to find but on Spotify it just works
No, I would not recommend this to a friendRated 2 out of 5 stars
Only 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason this didn’t give me 6 months. Only received 2, pretty strange but this is the reason I gave 2 stars
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn’t a 6 month- only 3!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As labeled it said a 6 month trial, went thru purchase process only to follow the link and said congrats on your 3 month trial?! Asked BBY why and have not received a response at all- frustrated more at lack of communication and deceit
No, I would not recommend this to a friendRated 2 out of 5 stars
Apple
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only received 2 months of free music, been trying to charge my Apple account $11 ever since never received my 6 month free
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn’t work for me
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome that they give you this for free but mine didn’t work it won’t let me redeem the code
I would recommend this to a friendRated 2 out of 5 stars
Spotify is better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend compared to Spotify being the same price. The ease of use and seamless switching of spotify makes that the better purchase as well.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to apply this credit to my account for the subscription to start and it’s frustrating
I would recommend this to a friendRated 1 out of 5 stars
Misleading product. Is not what is advertized.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a lie. I got it and tried to redeem it, but I would not give me the 6 months that it claimed. It only offered 3 months despite me being a new subscriber. I contacted Apple, Best Buy, was transferred half a dozen times, and then Apple again and they did not resolve the issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
If you don't have Apple devices, don't bother.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right, but this is not ready for prime time if you're not part of the Apple ecosystem. Lacks basic voice integration like playing song radio with Google. App is clunky compared to Spotify, and also is not as full featured with connect functionality. It's worse on pc where there just isn't an app. Some functionality is in iTunes, and other functionality requires a web player.
No, I would not recommend this to a friend

