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Customer reviews

Rating 4.6 out of 5 stars with 15999 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 15,998 reviews
  • Rated 1 out of 5 stars

    Could not use & I am not a subscriber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use the free offer. I do not subscribe to Apple Music. Maybe i used a free offer years ago but i do not subscribe to apple music. The cost does not pass the common sense test for me. I prefer Amazon music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    North worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Apple ripoff...nothing special & if you forget to cancel before the 6 months is up they charge you anyway...I don't like that you have to give them a credit card before they turn on the service...don't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for loyal customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was free with my purchase of my airpods, I couldn't use it cause I'm already subscribed to apple music. That is beyond stupid. I don't get 6 months free cause I'm already a loyal customer?? Thanks Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I prefer Spotify. Apple Music isn’t bad, but the overall content available along with the user interface just seems to lack what makes Spotify fun and easy to use. I’d honestly prefer even Tidal over Apple Music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gimmick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. I already have Apple Music. Stop adding this to all my purchases. Why don’t you just get existing members of Apple Music one month free or something? This is dumb and gimmicky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was Cheated!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boo! Didn’t apply this properly and contacted Apple and even though they knew I hadn’t used it and I tried to correct my mistake they would not redeem the offer and allow me to use it! Totally feel like I was cheated! Never got to use it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless for existing customers.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be useful for an existing Apple user. I get that Apple monetizes everything exclusively for themselves and is no fault of Best Buy. But this serves no purpose to someone already subscribing to Apple Music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code didn't work...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free offer would not work. Kept giving an error message that offer was not redeemable at this time. Disappointing as this was a differentiator between buying on line or buying in store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possible Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finna see if this hit hopefully so but why they got me making a message at a minimum of 50 characters but I know this app fire but it just would be better if some of the music was free. ):(:/:

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor coordination between Best Buy and Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When activating the trail, Apple was offering a free month trail too. Called Apple to see if the offers could be combined and they said yes. The 30-day trail worked but the BB 6-month didn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have ever had a free subscriptions you are unable to use another free subscriptions. I think this is wrong because I have purchased the items I should still get the free subscription like it is advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for previous subscribers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Apple Music and the features, but with the Best Buy free trial it’s only for people who have never subscribed to Apple Music in the past. This would be an awesome promotion if existing customers could benefit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free, Not Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not activated the free Apple Music because I don't want to be charged after the 6months is over! FREE is FREE and I shouldn't have to provide my credit card info to obtain this FREE!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MISLEADING! You get 3 months, not 6...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only get THREE, not the promised SIX, months of Apple Music. Very disappointed, especially since this is the same thing you can get without buying an iTunes/Apple Gift card. (Basically a "false gift" when purchasing card.)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to receive this on two different purchases but email to start it didn’t work. I told 2 employees at store with no assistance. Therefore I didn’t ever receive it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple makes it ridiculously difficult to redeem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes it ridiculously difficult to redeem! NEVER used any Apple svces. Could not redeem the - Free Apple Music for up to 6 months Apple makes it ridiculously difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much useless. Not sure why they said it was free if you can’t even redeem or use it. I’ve tried and all I got was an error message saying try again later. Not the best but good try Best Buy…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't find Apple Music of much value for me. No way to create and save playlist. No curated channels. No way to effectively personalize my view. Apple kept pushing me towards music I don't like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review because I tried to listen and so I’ve never been able to listen even after getting help from my son in law. Thanks for now thing , I’m glad it’s free for a while

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Apple Music before but can’t use this promotion because only first time users are eligible which is wack. It came with my purchase I should be able to use it no matter what but that’s just me

    No, I would not recommend this to a friend