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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5079 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the overall performance of the free Apple TV, noting that it does the job well. They also appreciate the variety of content available, including great movies, and find the device easy to use. Additionally, customers enjoy the smooth and ad-free user interface and improved connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,079 reviews
  • Rated 1 out of 5 stars

    Mm like the app not the service department

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the app is great, but the service they initially provided and combining my accounts made me create one when I already had one... It was very confusing. But overall, I think they should handle this better and hire people who know how to do the activation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the App started so I can’t comment Ty!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple tv is a waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple tv streaming is horrible. I dont have issues with any other apps but apple wont load properly even set at SD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    T.v.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't know anything about this. I suppose it's a good idea

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MISLEADING OFFER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code doesn’t work even when a customer is eligible for 2 months free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont use apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont use apple it came bundled with somthing else i bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LAME OFFER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t actually apply to movies. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not recieve my order and I did not get any help in resolving the issue

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s like 2 cool movies but and a couple cool documentaries but that’s it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally overpriced for the value it gives back to you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apple is trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple and its products are all garbage, and i dont support them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT USER FRIENDLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAKES OVER YOUR COMPUTER VIDEOS. POOR USER FRIENDLY. USE OTHER.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use Apple TV but couldn’t find anything I was interested in, definitely not for me but my son-in-law and daughter love it. I still don’t know what they like about it. Maybe it’s me, but I don’t care for the entertainment Apple has,too liberal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Im not a Apple fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not using Apple products, very complicated and expensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to redeem. Best Buy you need to do better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it's free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv will not hook up to my TV. so free or not can't use. better try next time. Free no issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Pirate Shows Instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blatantly trying to get me to subscribe by forgetting the auto-renew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple charged me , it wasn’t free Apple not accepted this offer and refused to be free for 2 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only use once no matter how many products you purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not today, apple

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these subscription TV services suck. I just cancelled Apple TV, because we never used it.

    No, I would not recommend this to a friend