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Customer reviews

Rating 4.6 out of 5 stars with 1414 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the Free iCloud+ for 2 months, especially the storage capacity, which they find excellent for various tasks. Users also appreciate the overall performance and ease of use due to its portable form factor. Additional benefits include amazing battery life, excellent photo quality, seamless syncing, and privacy features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,414 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another way to get you to pay more for things you already pay for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fair product, it meets the basic needs we had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Hmm jjjj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nook mmm I’m Kendall’s my and I’m ok de ok k as k as s in

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An okay product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product, but with so many clouds out there to choose from, this would not be my first choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I could have taken advantage of this offer :/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already pay for iCloud at a bigger TB tier, so this was kind of a wasted offer for me unfortunately.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT easy to setuo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to problems with icloud account or Apple ID which is now Apple Account im returning this MacBook pro, Apple TV 4k and any else Apple i can find. I reached out THREE times for help (via Apple support) and all three times received an email stating when they would either call or text. Never happened despite me getting up at 2:00 AM yesterday so I wouldn’t miss them. I called and was on the phone for 58 minutes and the rep was amazing. He did and thought of everything, even though he said its not what that dept dies; he totally understood my aggravation. It did result in me getting an Apple account. They wouldn’t even discuss with me when i asked if i could just delete my account as im willing to loose all info and previous purchases. Ive been a fan of Apple since the 1st iphone but come Monday all Apple equipment is going to be replaced with Android and IBM. Im very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing New

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why Apple keeps putting out products and calling them new when it seems like the only thing that has changed in the past 8 years on this is the shape.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not necessarily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it's worth buying, I'd rather buy an SSD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost Absolutely needed if you can’t afford or don’t have the patience to save up more money for the bigger storage options. Apple is greedy and punish their customers and fans that are broke or poor. They should add a 5$ option for 1tb. No one needs or wants 2tb. Helpful? Yes. Should it exist? No.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh i havent actually used it but just the idea of paying apple for a subscription after i already bought a phone is just annoying. Why do all successful companies need to have a almost mandatory subscription just to use basic features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iCloud? More Like iProblem – Constant Headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iCloud has been one of the most annoying experiences I've had with any Apple service. It sounds great on paper—seamless syncing, easy backups, everything in one place—but in reality it barely works half the time. Files randomly disappear or don't sync across devices. I’ll upload something on my iPhone and then it just never shows up on my Mac. Photos take forever to load or don’t load at all, and don’t even get me started on the constant “Not Enough Storage” messages even though I barely use it. The interface is super confusing and feels outdated, like it’s stuck in 2013. It’s also ridiculously hard to manage files or find what you’re looking for. Half the time I have no idea where my stuff even went. Apple really dropped the ball on this one—it’s more stressful than helpful and makes me want to go back to just using a regular hard drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cannon camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting something that provided higher quality pictures

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I ever need this thing can’t afford it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Cloud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a Google person but good service from Apple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Made me regret trying to get back into apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android feels more liberating meaning theres more you can do with android without being limited to certain stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertisement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a huge kick out of this one, free iCloud storage for two months but it requires a credit card on file to activate the account. I have ICloud storage through Apple, it costs me $0.99 per month and gives me 50gb of storage, I honestly do not see any need for this offer but I certainly feel like if you provide your credit card information that you will be paying a lot of money for nothing. I feel like this offer is not honest, reputable or trustworthy and I would not release my personal information.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We're all stuck with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh. Apple purposely skimps on storage space on their devices just so you'll be forced to subscribe to this thing. They also make it inconvenient to pull all your pics and videos off the cloud so you can store it on a hard drive instead. I'll probably be paying this every month for the rest of my freakin' life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I leech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to make up for non compatibility of Apple with other platforms and to get used to storing junk

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to access it…smh. Where did the email go??????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    icloud review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is rather expensive compared to other cloud options available and their service support is lousy for that matter Apple service support in general is lousy.

    No, I would not recommend this to a friend