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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1819 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,819 reviews
  • Rated 5 out of 5 stars

    Excellent service and product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would utilize Geek Squad again for installation services and I couldn't be more satisfied with the quality of products that I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In Home Consultation for Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and very friendly. Very knowledgable about the products we were interested in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen was very honest and direct with us. He made it clear what we can and can't do. he tried to work out numerous possibilities that would make our dream work out for the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested Geek Squad because I am looking to re-power in home sound system.Techs were very knowledgeable, they listened to I wanted and made recommendations as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with Eric and his team mate, they need the best job. Answered all questions and were available for phone call after job was complete to solve minor problems that came up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-Home consult, very knowledgeable, not pushy or trying to sell, just great recommendations on how to get to the level/experience I was after. Well worth the short effort,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around sound and clarity. The functionality of this sound system id simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David always does a fantastic job installing our televisions and giving us information on our purchases. This was covered under our warranty and he took care of it right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UltraHD TV and receiver looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was very polite and did a great job connecting all new TV, Receiver and BluRay to an existing sound system. We weren't sure this could be done...BUT he did it! Everything works fine:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home consult was so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Wilson was prompt and thorough. He was very knowledgeable about even the strange audio/visual dilemma we inherited at our new home. He knows how to solve it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good quality produ t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product t has been perfect for my needs. It has performed exactly as described by the geek squad. I always love anything I get from the crew at Best Buy and the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in-home consultation was rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to meet with tech in store next day to clarify details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for my need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking with a sales associate at Best Buy, we decided that this product would be the best fit for my needs. After installation, it became apparent that it was the best choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not for me(very disappointed)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me this was a complete waste of time i purchased home security cameras and wanted bestbuy to install because i love everything about bestbuy.i was told bestbuy dose install these systems but when bestbuy got to my home all i got was we dont do 2 story homes, we dont aim the cameras but we will mount them up to 10ft. high, we dont run the wiers in the wall but we will run them on the outside of your home and i have 8 cameras can you imagine a bunch of wiers on the outside of your home?we dont set up the DVR and make sure everythig is working or show you how to use the equipment. All we do is drill a hole from the outside of your house to the inside and stick the wires through,and your on your own.Cant belive bestbuy charges $80.00 pur camera for this kind of service.Very disappointed, bestbuy should not even offer this kind of services.I still love everything eles about bestbuy,customer service,warnties,prices,computer services are superior.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my house and assesed the problem and did everything they could to solve it. Unfortunately, it was a problem with compatibility and could not be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Klipsch ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great with my Yamaha 5.1 receiver. Blend in nice with ceiling. Sound is great and directional feature allowed optimal placement. Great tweeters for Jazz and classical music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable consultant, very helpful, responded in a timely fashion to my text questions regarding product. installation was professionally done by two courteous men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and efficient. My wife was there (I was working at the time), but she was very impressed with the workers that came and installed our products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good advice for new home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home consultation was very professional and left no doubt what I needed to have a great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home consultation for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff sized up the space quickly and made a suggestion for the components to fill the rooms. The arrival was preceded by a call confirming arrival time. Very professional.

    I would recommend this to a friend