Customer Ratings & Reviews

Surround sound consult. Knowledgeable and patient consultant for people who are not technologically inclined.

The Geek Squad members were very polite, helpful and explained my options clearly during the evaluation.

Brandon was patient and knowledable and personable. He really likes what he does and it shows

They did a excellent job on installing TV on wall and hook up and explain how to use the remote

Hector knows his stuff and was a huge help! He has made this process very stress free for me.

The installer did a very good job evaluating my situation. He gave me some good ideas to move forward on.

Geek Squad is the best. They are knowledgeable and professional. What more could you want!

Excellent information pertaining to what i was looking for and what it would take to complete the task.

Consultant was very helpful, very knowledgeable of all products and very easy to work with

All of the people who helped me purchase and install my new system were knowledgeable and professional.

Although I haven't looked it up yet. By looking at its capabilities I know that I made a great purchase

Very knowledgeable and helpful. Asked the right questions. The whole thing went as easy as could be.

The TV is great. Beautiful color. The universal remote is very handy and makes things so much easier.

Very helpful and knowledgeable. Great ideas on our space with things I hadn't considered.

Given amount of investment and the complexity of the technology it makes sense to do the in home consult.

Punctual, courteous, work completed to my satisfaction in reasonable time, phone support for a year.

I used the Geek Squad consulting service to advise me on a home audio system. Not only did they save me a lot of money they explained the system much better than the other companies I got quotes from. They gave me a great price and will conduct the installation when I am ready. I am remodeling a house and it is really a mess right now. However they came out and pre-wired while the walls are open and will return after our finishing work is almost done. This way my new speakers are not sucking up dust from all the construction. Best Buy came out almost half the price of other companies. I am sure the other companies would say they are using different equipment and have more powerful speakers but I checked out the Best Buy speakers and they are great. I was a little disappointed that I had to pay about $100 for the in home consultation but that money can be used as a credit toward the job or any purchase over $500. I have no problem paying for open knowledgeable service. I would recommend the Best Buy in home consultation to friends and family.

70" TV for our new home theater was delivered broken. Replacement is scheduled for delivery next week (2 weeks after initial install?). We made a couple attempts to move up replacement with local store, but to know avail. Geek squad installers seemed to do a good job with install of all items, but truth will be seen and heard once TV is replaced. Magnolia rep was helpful in selecting best systems for our budget. Damage to TV may have been a manufacturers defect in packaging, but I we would have expected some more help in getting TV replaced quickly. Would recommend overall experience, but may hold out until everything is in place.

outstanding color and depth to picture ---------- like being in a theatre. the 75 a perfect choice.

I had a great experience with the Geek squad team. They were very professional and helpful!!