Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1819 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,819 reviews
  • Rated 5 out of 5 stars

    In home consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional recommendation by and audio/video expert. I learned about different solutions for my home from someone who consults all over Southern Arizona allowing me to pick the best solution for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater Consultation and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant was very good at explaining my options and working with me within my budget. Dave did a great job on installation. Took his time explaining everything. Appreciate the professional service from both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quincy was great and made great recommendations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quincy Camposanto was a great consultant. He was knowledgable and friendly and made great recommendations. After coming to our home he met us in the store to show us products and schedule the installation. He was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sales and installaiton team are very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the job set up and design is not good. Designer is not very nice. So my orders are disorder. Sales and installation are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was given different options by sales perseon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy who came out seemed like a nice guy, he was very personal and seemed to very knowledgeable as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the person that came and gave us an analysis of what would be ideal for our house. We were also impressed with the people who installed the Sonos sound system in our home. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT ELECTRONIC SYSTEM CONSULTATION.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY'S ELECTRONIC SYSTEM CONSULTANT, J. R. WOODWARD, PROVIDED EXCELLENT ADVICE ON THE BEST OPTIONS TO INSTALL A SCREEN ROOM OUTDOOR TV, MINI TIVO, UHD DVD, OUTDOOR SPEAKERS, AND UNIVERSAL REMOTE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TV's, 2 Blu-rays, 2 sound bars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are great. Had Best Buy TV tech's install the products. They were awesome!! Very professional and went out of their way to make this big task so successful. Best Buy is lucky to have such talented technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Consultant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that the consultant was prompt, professional & courteous. He did not push me to sign up for wall mounting, which would have cost extra $700. $100 fee was applied towards my new tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best free assistance out there!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely appreciated the Geek Squad guy coming out and helping us decide on what to do with a better sound system. We are very happy with what we have now and the guy knew what he was talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan knows his stuff! Great product selection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Had a difficult time planning what I need where wired needed to be run distances for projector, screen , devices, etc. Dan came in and everything was done and planned in a day. Very knowledgable geek squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System Consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian has done a wonderful job. Although we have had some difficulty in getting the equipment to work as planned, Brian has worked with us to substitute the correct equipment so that everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent "in home" service experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was extremely helpful with everything that I requested from the service at the store. He answered all of my questions without bias and explained everything that he was doing as he was doing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is sounding and looking great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed everything were knowledgeable and extremely efficient. Also, didn't push me to buy things I didn't need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Incomplete Consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelly was to send me a quote including SKU numbers. Did not receive and did not return email requests.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Source of accurate timely information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant showed up on time and listened to what we had to say about what we wanted from a new audio video system for our home using as much of our existing equipment as practical BEFORE telling us what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been very please with former panasonic TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am thrilled to be able to have the newesy Pansonic Plasma and will look forward to a quality installation by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the BEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you thank you thank you for recommending such a great Home Theater and Wireless Audio system for me. I adore my Sonos system and appreciate the time you took to listen to my needs. Your recommendations were spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Bo and the team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation is a great experience as they are professional and knowledgable. Bo's team were in and out in just a couple of hours and my Harmon Kardon/JBL speakers were crankin. Thanks again, Matthew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home consultation was very informative. I was given practical advise and suggestion. Will follow up with purchase now. BB will refund the price of home consultation with my purchase. Prices of items are competitive too.

    I would recommend this to a friend