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Customer reviews

Rating 4.3 out of 5 stars with 1819 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,819 reviews
  • Rated 1 out of 5 stars

    Great advice, poor follow-through

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad made a special effort to come to my home, and provided great suggestions regarding equipment and room design for home theater install. Promised to send list of needed gear and prices several weeks ago. After quite some time I sent an email reminder... still waiting for promised information... Not a complete waste of $100, but nearly so.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team did great job. Professional and courteous and explanation of what they didi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service thinking that I will get good advice. After initial consultation there was no response from the rep who came to my home. It was waste of money. It is better to get a free advice from a knowledgeable friend as I later did then wasting your time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed equipment in a timely manner, arrive on scheduled, everything was done in a professional manner and a full explanation of how to operate all of the installed equipment was provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really like my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad members were on time and did a good job of setting up everything and showing how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt and AJ were great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their consultation saved us and our contractor valuable time and gave us sooo much good advice. We now know how to configure new build and what to purchase for maximum enjoyment. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home entertainment setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech. were vey professional, explaining how the T.V works. Cleaning up taking away all boxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with new home setup. Technician was on time, professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the store on Watson Blvd in Warner Robins Ga was top notched. The team that took care of my wif and I are true professionals and put the customer first and foremost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees were extremely knowledgeable during this installation. Their work was neat and professional. They also had very courteous manners. My husband and I are extremely happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and assessed everything that I needed and got it done for me ..they were very friendly and helpful they had no problem letting me know what they were doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy went through the house to determine where our weakest signal was located and gave advice on what we needed to do to make it stronger. He was great help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned a lot

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the Geek Squad was extemely helpful. He gave great advise as to what we needed. I would remommend having a consultation before installing a wall mounted TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listened well to my needs and suggested high-end p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to the house as scheduled, listened to what I wanted and suggested top of the line products Met me at the store and went over the list that I bought Ear phones don't work as I had hoped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men came into the house very professional and immediately put all the piece parts together, installed all equipment, and gave me a great instruction on how to play each component..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was punctual and knew his business. He said he would send a quote but he never did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, were professional and helpful, explained everything to me about the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service staff was best in the business. They installed all my products to perfection. They answered every question I had with accuracy. Kuddos to the salesman and all other associates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the TV the Yum the sharpness of the pictures I love the clarity and the sound of my sound bar and us first time I ever bought an LG but I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding consultancy from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job helping me sort our prewiring for TV mount over a fireplace, speakers in four different areas, hook up for receiver and Harmony central control of all features.

    I would recommend this to a friend