Customer Ratings & Reviews

This is an outstanding television. Picture quality is excellent and coupled with a great sound bar, we also purchased from you, has elevated the whole television experience.

They recommended speakers that would not fit in my shelves. We measured the shelves so they would know the dimensions. Then they did not send me the quote. I had to call Geek Squad and the rep sent it to me. I was very disappointented as my past experiences with Best Buy have be excellent. Felt like a waste of my time.

We were happy with the in-store service, the in-home consultation and the availability of an early installation date. All service persons were courteous and knowledgeable.

I needed ideas on buying and installing a tv to be hung on the wall. I was very happy with the consultant and his helpfulness. He was very professional and knowledgeable.

The guys who came were really helpful and patient with me as we figured out how to install the items purchased. They made some great recommendations and did a great job.

TIMOTHY MARTIN WAS COURTEOUS, FRIENDLY AND KNOWLEDGABLE ABOUT ALL MY HOME THEATRE QUESTIONS. HE DIDN'T COME OFF AS A KNOW-IT-ALL. WOULD WORK WITH TIMOTHY AGAIN IN A HEARTBEAT

Called my phone 3 times to schedule the same appt for an evaluation only to keep starting over and over again. Greatly disappointed in the lack of follow up, communication and incompetence. I rarely give negative feedback on services but this one was really awful and will take my business elsewhere.

good job of determining what our needs were and making recomendations for meeting our desires

Consultant was very helpful in discussing the various options we have in home theater. Provided good information and was professional. Would use the service again, if needed.

David was great. He listened to what I wanted to do and then quickly assessed if it could be done. He explained the process completely and then he left. Efficient and quick.

The Consultant that was sent to my house was friendly, punctual, prepared with a detailed list of potential products. He was also a good sport about putting up with my family.

Michael was very professional. He was on time and really understood what I needed. The cost came back very high and had many "extra" features I did not need.

Dane helped me understand what would be done when the system is installed.

The guys that came and set up my system were very nice and made sure that I understood everything about using it before they left. They also helped me with other things also.

this in home consultation is very valuable. they come to your house and look over the set up of your house and recommend where to install speakers and all.

Saved me from buying another bracket for my wall mount but didn;t check out my router. I wound up having to buy a new router to get the system to work. Very annoying to have to figure that out, and then have to buy another $135 item to add to the cost of the TV. Good news if you buy the TV cuz then the fee is credited back.

Well worth the time to get an idea of how to set up your system beforehand.

The television is exemplary and top notch. I would recommend it to everyone.

I have been able to understand in more detail how to make the music process work in my home, and I could adjust when I did have a problem with one piece of equipment.

I received an arrival time call and the installer was on time. Was very careful setting up all of the equipment.Very neat and removed all boxes and old tv