Customer Ratings & Reviews

Agent Wyatt and Agent Adrian did a great job diagnosing issues I was having with sound system. they made great recommendations and fixed the problem in a timely manner.

I bought two sony tvs and a dvd player and had them installed by the geeks.

The Geek squad did an excellent job of advising me on what to buy to set up my network and surround sound for tv's. I would highly recommend using them.

Installers were very friendly and helped me clean up the jumble of wires for all my equipment. Cleaned up after themselves and the system sounds awesome!

Ideas were offered for solution of work space so this way I can decide what we wanna do

The installation went smooth and really enjoy the product we purchased at Best Biy

The washer and dryer are well worth the month. Both are very spacious and very energy efficient. It does take a long time for some of the washes though

I had the geek squad come out to the house to give an estimate to replace 2 tv's and and x-box destored in a lightning strike they were professional and did a great job.

The in-home consultation we had was VERY helpful! They did a great job of accessing our needs and coming up with a plan that will work well for us.

Professional and provided good starting point for home theater project

Team was on time and completed in short amount of time. Cleaned up mess behind them.

We met at the store a week ago for our home entertainment consultation and have not heard from our salesman. We have requested for him to call or email our proposal but still have not heard from him a week later. .? Not very good sales techniques.

have only had this product for a week but so far I am very satisfied. I have purchased sony products in the past and had very good results so far.

Excellent customer service. Having their expert on sound systems come to my home and make recommendations and provide list of necessary supplies needed was great.

Installation of receiver and new TV and tie-in to our speakers went very well. Not happy that tech has not called back to answer questions we have-over 10 days.

The home theater consultant told me exactly which of my existing devices would work with my desired products, the additional items needed, and an estimated price.

Mark, the Geek Squad agent, arrived on time, was professional yet very pleasant. He explained what he was doing and answered all of my questions. Excellent service.

LG TV was everything we expected, sales team was extremely helpful.

still thinking about upgrading my stereo system he was very helpful

10 that is my opinion of the service that we received. I wish though that getting my best buy reward points would be easier . We had to do a lot to get them.