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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1819 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,819 reviews
  • Rated 5 out of 5 stars

    Great input

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concerned expert was there at fixed time, gave appropriate advise and discussed all the options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was knowledgeable and helpful. We may not purchase a system but it was an easy experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still haven't heard back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out was fine and very knowledgeable. However, have still not heard back...and it has almost been a month. That is ridiculous. Will not use geek squad again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install formy home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every step of the process was professional, everything promised was delivered....I could not be happier

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Guy never showed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy never showed up. He called me on the day of the appointment for his unavailability and promised me to come next day. I followed him couple of times but he never responded any of my calls or messages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite and takes time to explain all aspects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in going over all details an explaining how everything work and comes together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDTV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad team members were awesome! Helpful, supportive, effective, efficient. I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did a terrific job and was very helpful. He is knowledgeable and very customer focused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the installation yet from the geek squad but I anticipate being very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service for in-home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with my in-home installation of my home stereo/theater system. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by DJ & Travis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough &a prompt follow up on how to best update our equipment or purchase all new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultation was worth the minimal cost. We knew exactly what we were getting and how install would look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, excellent value, great picture. I got this for my bedroom, and it is a perfect addition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On time, polite. I knew more than they did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and tried to sell me things I didn't need. It's a business and I get it. Not mad. They lady and gentleman we're professional and helpful, also on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Installation Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at what they do. I have used Geek Squad Home theater installers before too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done!- From installation to explanation of the system. The Tech is a credit to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geordy was very thorough and communicative. He really was an expert on home theater setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation was very helpful and was free since I went with Geek Squad installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seth did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth did a nice job going over options for the various rooms we had needs in. Professional. Courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and provide me with the necessary products, and help in keeping price down.

    I would recommend this to a friend