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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1819 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,819 reviews
  • Rated 1 out of 5 stars

    No written follow-up to in-home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultation for my TV/Stereo needs in my new home seemed thorough and promised to be helpful, but I cannot obtain a written summary despite repeated phone calls. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I like about the television is the quality of picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was prompt, courteous, knowledgeable, and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with quotes, very friendly, on time for appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came over to the house were really knowledgable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was courteous and informative during set up and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done as promised. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't have Wi-fi at our farm and this system works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Alex: knowledgable, pleasant, efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total let down. Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initial visit, representative never followed up or called back even after multiple attempts to contact him. We really needed this service. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The wiring was a great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was great, wonderful job in understanding product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    one of the worst experiences I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go threw 3 reps to finally get the process going. for some reason it wasn't a priority for any of them. i tried with the first rep from the Dublin store , he came out and promised a report / quote but it never came, after several calls i gave up on him, i then went to the UC store and set up an appointment to have a home visit - it was first missed (opps) and then rescheduled (i had to drive down because no one would answer the phone) but on my drive back i receive a phone call letting me know that the UC store would no longer be supporting the home control systems. so i had to go back to Dublin, i got a rep to come to my house, then i got a weak report / estimate that i responded to asking for some clarification, i never got a response. i gave up and went in and bought components to try and do the job myself. i ran into the rep and he said he was confused by my questions (OMG - they were so basic!) i asked him why he never responded and he said "i didn't?" then he looked and said " oh, i guess i didn't" i was really baffled by the entire situation. i did finally run into a rep that seems very competent - Sienna (likely spelled wrong).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, professional installation, and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to listen to music throughout the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for my needs and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always my first choice to setup my home entertainment systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation for home sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very knowledgable and made some good recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and had great ideas. Was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Showed up on time and removed all other equipment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never heard back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant came to my house and spent about 30-60 minutes looking everything over. Told me he would email a plan and would also call. Never heard from him again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, clean, perfect install and walk you thru whole process!

    I would recommend this to a friend