Customer Ratings & Reviews

In home consultant was great. There was no follow up from the store, I could not get the quote emailed to me. I had to go to the store to pick it up and all it ended up being was one of each from the most expensive list of things that they sold. I can do that myself without spending $100.

The two "geeks" were right on time. They pointed out several install options of which I was unaware. Estimate was promptly prepared and emailed to me.

3 people came to house. came up with a game plan that best complimented the home with a home theatre package. They were neat articulate & professional

My consult and subsequent install were amazing. Matt provided great service, professionalism and technical expertise. I would definitely use him again!

The geek squad representative was good and had good knowledge of the product.

Have been using Geek Squad for several years and multiple installation and followup visits later, I can only report total satisfaction.

The employees were easy to work with and very friendly. I have had Best Buy wire and install my last three homes. I would recommend them.

Tech installed the needed products to achieve the results wanted. He reviewed how the products worked and recommended what we could add on at a later date.

I am impressed with the features available on the tv...linking to computer, etc. The structure of the set, being so thin, is really nice for wall mounting.

This was a surround install with in ceiling installation. Derek took his time to do the job correctly and did not make me feel as they were on the clock

Magnolia team was a no show. When I called customer service, the representative did not offer to contact Magnolia team or to reschedule. I was told that the visit had been "completed and invoiced". Not true.

Doesn't know all the functionality of tv. Overall good service

It was an excellent service to get. The cost came back in a deduct from the purchase later so basically a free service but the ideas given were priceless.

Amazed at the professionalism of the geek squad Gary and Craig. The tv has a picture like no other I have seen before. Am very pleased.

Had requirements to install multiple TVs and home theater system. Very professional initial evaluation, proposed work, and installation.

Best buy Geek squad was on time professional knowledgeable and up to date on all the newest updates. Couldn't be happier on the install.Well done.

Adam and Stephano handled themselves very professionally. They were very neat and they did an excellent job. We are very pleased with the results.

Geek Squad did a consultation. Very unhappy with how they did not show me how to operate my new purchases thoroughly. Seemed to be in a hurry to leave. I'm not technologically inclined & they need to do a better job of helping people like me & be more patient in showing how to use the devices.

Chris at the Plano store was very knowledgeable and cut to the chase, customizing a solution that works for my media room and budget.

He helped me choose the products I need to get my TV's all hooked up.