Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1819 reviews
(1,819 customer reviews)to a friend
Rated 5 out of 5 stars
All we bought was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The projector and screen were great, along with Geek Squad's installation.
I would recommend this to a friendRated 5 out of 5 stars
Awsome service by GeekSquad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seth and Dave did a perfect job from designing my home wiring and theater set up.
I would recommend this to a friendRated 5 out of 5 stars
Magnolia consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable consultant, great design with various price options
I would recommend this to a friendRated 1 out of 5 stars
lots of confusion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had ConsultationTech give us an idea what we needed to fix our sound system. He told us that he would have a truck with equipment we needed and woud only have to pay for the things he used when we decided what to do. Not so. When I tried to set the installation appointment, it took more than 2 hours of phone transfers and explanations to finally get the appointment for Jan. 2. I gave them a cell phone number so they could call us 30 minutes before their arrival so we could be there to meet him because the office was closed. He did not call the cell number, he called the only number he had: the office number and got no answer, but he waited. The install tech came without any equipment, expecting us to have it. We did not. The tech told us we needed different items than the original estimate. He left. Charged our credit card $214.95. Later went to Best Buy store to find out wat was going on, there was another two hour or more investment of time. This time we were told we had to purchase all of the equipment on the original estimate and would be able to return what we didn't need. We were told that some of the items were not in stock, but when it was available it would be sent to my home. We called today, found out that the insallation is not scheduled until March 15 and that the tech would have the equipment with him. Don't know who to believe.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wanted service consult got sales consult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought we were getting a technical consultation to set up our audio surround sound system. But it was actually a sales consultation to see what we might consider buying and it cost us $99.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has all the bells and whistles, great picture, HD, 3D and brouse the internet.
I would recommend this to a friendRated 5 out of 5 stars
consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in integrating technology, consultant knowledgeable about store products
I would recommend this to a friendRated 5 out of 5 stars
very knowledgeable consultant!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very knowledgeable. Would definitely recommend this service!
I would recommend this to a friendRated 5 out of 5 stars
Very professional, courteous and friendly install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek Squad installers were top notch - extremely pleasant, neat, and knowledgable.
I would recommend this to a friendRated 5 out of 5 stars
Geordie was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not pushy good information and looking forward to completing the process
I would recommend this to a friendRated 5 out of 5 stars
Great home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Derek was terrific. Explained the ins and outs of the system and was great all day.
I would recommend this to a friendRated 5 out of 5 stars
Will always go here when I need help/advice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got amazing advice from the Geek Squad Rep. Quality work.Expert advice.
I would recommend this to a friendRated 5 out of 5 stars
first flat TV screen, Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound, movies look close to live stage production.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product. I enjoy using it, I would recommend this product. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture, sleak design. Great for movies and computer games
I would recommend this to a friendRated 5 out of 5 stars
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.outstanding customer service and the system was installed without delay
I would recommend this to a friendRated 5 out of 5 stars
the installation team was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good job starting with Dwayne and the folks that joined him on the project
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the knowledge of the installer and his professionalism
I would recommend this to a friendRated 1 out of 5 stars
Poor communication.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible.Did not fix anything. Should have just saved my money. I spent $6,000.00 on a system from you and you could not set it up correctly.
No, I would not recommend this to a friendRated 1 out of 5 stars
No follow up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman came to our restaurant to help us with our entertainment system. He never followed up with a quote. We ended up spending upwards of $15,000 with a private dealer.
No, I would not recommend this to a friend
