Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15803 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note that the ad blocking is the best feature and the app's overall performance is very good and reliable. Users also appreciate the content variety, background playback, and ease of use. However, some customers have reported issues with code validity, desired a longer trial period, and expressed disappointment that the offer is only available to new subscribers. A few users were also underwhelmed by the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 15,803 reviews
  • Rated 4 out of 5 stars

    No adds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to watch videos without adds. Even better it’s to watch videos at a higher resolution

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really look as much of a frame as the Samsung frames. The thickness of the TV makes it look like a TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    REFURBISHED - Stopped working after 2 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be clear, I cheaped out and bought the refurbished ones. Yes, I know... Well, DON'T. Now I'm buying a new pair. Two weeks after the return window closed they stopped working. They just stop. so I have to take them out of my ears and put them in the case for a while. This is every time I use them and it happens after maybe 10 minutes. Save yourself the time and irritation. Just buy them new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to get Youtube Premium to avoid the ads. Getting 3 months for free is amazing. Just remember to cancel before you get charged after the three months are over!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Free! Why Not?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with a Google Chromecast with Google TV. I watch YouTube a lot so it helped me go without those annoying ads. I however, didn’t use it at all for YouTube Music seeing as I already have Apple Music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    its alright for free. wont pay for it tho

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's alright for free. I won't pay for it tho. I hate the ads but I hate the price even more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 3 out of 5 stars

    Good perk

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having the advertisement free youtube made it very convenient for watching long videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice free addition on purchases from best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote power button stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with the power button on the remote. Not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thatbi dont have tk be on the app. It doesnt kill my battery and i can log into it on all devices and use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youtube

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to stream church and music love it and love no commercials and can share with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youtube and youtube music

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is awesome and get youtube music bundled aswell. The quality of the music streams is prestine. I now have the student discount included

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking

    Rated 1 out of 5 stars

    Only for new subscribers is lame

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's dumb to offer this to "new subcribers only" in 2025. Everyone and their mother has tried YouTube Premium by now. Instead of limiting the trial, you should remind customers why they would want an ad-free YouTube experience by letting them experience it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another great freebie!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a freebie with the purchase of a Chromebook PC. It was nice to watch YouTube without all the ads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it came for free with a purchase, keep it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for the free 3 months after that didn't really have a need for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free stuff is always great, what else can I say the. That

    I would recommend this to a friend
  • Pros mentioned:
    Ad blocking, Overall performance

    Rated 5 out of 5 stars

    YouTube premium

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues at all love using YouTube for everything and being able to watch with out ads is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. Love that it's a touch screen, convient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why did you guys cancel my child's Christmas gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are horrible and deserve to go out of business. My 15-year-old daughter is dying for that monitor and wanted as her Christmas gift. I used my 1hr lunch to go to the bank and deposited the money and placed the order online to picked up at the Fordham location. Order was paid and i received the email stating "we have received your onder and we'll let you know when it's ready fo pick up." That was before 2PM. I kept checking but never did i receive the confirmation email to pick up the order. So i called and spoke to two representative around 7PM, they told me they order is not ready for pick and i should wait for the email. The next day i still didnt receive the email but i said I'm just gonna go to the store after work. Then minutes to 7PM I received two email stating my order has been canceled due to the item is not available and my money will be refunded. I could not believe that message because the monitor was available at Fordham. How can you guys be so heartless? Knowing that people are mostly buying gift at this time? Now what am I supposed to twll my daughter who's expecting the monitor? How would you guys feel if that was your child? I am so angry right now and I will go to the store and they better make this right because this is so unfair. I put this review here because i was not able to put it under the item that i order

    No, I would not recommend this to a friend