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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the ad blocking and overall performance of the product. Many also appreciate the background playback, content variety, and ease of use. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 15,840 reviews
  • Rated 1 out of 5 stars

    Can't use it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is completely worthless to me. I do not have an internet service provider in my area. All I have is cellular data, and my carrier's signal is so pathetic I can't even watch videos. In fact right now, although my phone shows that I am getting a full 5G signal, I am having a hard time even typing this review. Every 10 - 15 seconds everything is freezing up, and I get the little loading circle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo cmon youtube premium

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boo for new subscribers only. Would of been nice for new and current subscribers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have subscription. So it’s to bad that it was only for first time subscribers. Would have been nice if I at least got something off of my present subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    New subscribers only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my YT premium. Comes with YT music. Best value out there. But these add-ons are so pointless. New subscribers only

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM don't waist your TIME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking with BBCS numerous times with JUST LIP Service I have come to the realization that there is: NO MONTH TRAIL it's a SCAM DON'T Waist your time BB doesn't deliver of this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a genuine offer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. I am starting to think that these offers are "purchase bait for the consumer. This is not the first time Best Buy sent an invalid offer. "This offer is not available This offer may have expired or your account isn’t eligible."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offered with purchase of tv but it would only let me pay for a plan. Bait and switch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of control Ads!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of YouTube & Google... the ads are out if control. I don't want anything you're selling, period. I have happily used YouTube ad free for several years, until now. First came the threats, then blocking the player altogether. As soon as this trial is up I'll either try & find a way around the blocker detection or abandon the site.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You Tube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My least favorite item that’s included with your device and seems to get activated during the time you have it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fine, by extremely unnecessary.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While youtube’s double ads are an extreme annoyance, I have trouble justifying a subscription service to eliminate them. The best thing this is good for is music, but if you have your playlists elsewhere, don’t bother…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    YouTube used to be awesome now it's on meth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring back the old YouTube. The one that helped everyone fix stuff . Your working on your car covered in mud and grease. Now you have to watch 25 commercials to get threw a 5 minute how to video. YouTube and Facebook are junk. And pay for a free service . Common what are you going to do when you have all the money. It will be worthless but hey me in my garden growing cucumbers and raising beef ill trade ya

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A pretty stupid offer for most people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice to use this, read the fine print, if you were EVER a user of You Tube Premium, or Google Play Music , or a number of other things Google used to offer, you cannot use the 3 months. Why not just add the 3 months on to a current user's subscription, and allow them to tell folks how good the service is, or allow someone to come back and experience again to see if the 15.99 a month is too much for the service provided? The only thing that 15.99 a month does is remove commercials off of YouTube..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not the best add on

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really the greatest of value but was free so can't complain. Didn't used it unlike other freebez

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ScrewTube

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to delete this free offer from my cart. I looked into it in case I might want to try it anyway, but you have to provide a payment method to YouTube so that they can automatically bill you when the free term ends. I don't know how much of a hassle they make it for you to cancel before they try to bill you. The service description says "With YouTube Premium, members can enjoy any video on YouTube without ads..." and "It also lets members download videos to watch offline on mobile and play videos in the background." But anyone can do both of those WITHOUT YouTube premium.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan Rather use ad blocker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a heads up won’t work if you were in a family plan or ever had access to YouTube premium.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ad free!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never really realize how many ads are polluting YouTube. I guess you get used to them after a while, well maybe not the kiddos lol. Losing the ads for yourself tho, I don't really think it's worth dishing out the cash for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only good for new users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most freebies, only new users are able to claim

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    YouTube 3 month add free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work the. The code I got on email said invalid

    No, I would not recommend this to a friend
  • Pros mentioned:
    Background playback

    Rated 1 out of 5 stars

    Youtube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the youtube channel...i listen to my music on it whilee im cleaning my room and i also watch my grandbabies youtube channel!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    YouTube

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have this either I don’t understand y I don’t have and y I have to buy it

    No, I would not recommend this to a friend