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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the ad blocking and overall performance of the product. Many also appreciate the background playback, content variety, and ease of use. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 15,841 reviews
  • Rated 1 out of 5 stars

    Auto-renewal is always bad!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like "free" memberships that auto-renew on a fee basis if you forget to cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only if I use my debit card.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't let me log in without first putting my debit card information.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop hounding me with "free" trials

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I waited to try your service, I would. Stop pushing nonsense I never asked for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor throw-in offer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of an offer if you have ever subscribed to Youtube premium in the past.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not allow use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not allow me to use due to being a previous customer over a year ago. Was a waste even though was free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you've had premium before, beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only for new subscribers, so for me this was a pointless reward. Ended up giving it to someone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just trying to rip people off by making you pay for other people's work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to put on the code when it was given and it did not work so i gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vannie

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to access the free 3 months. I was charged for my subscription immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only received one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says you get three months of premium, but it actually only gave one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy, why?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why this 3 months sub is a thing. It's only for new subs in which most people aren't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not value for money. Overpriced and limited options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use it, it just a waste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use it, it just a waste. Even i tried with multiple accounts and it doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    couldnt use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used the code on multiple of my accounts and it didnt work on a single one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should not be considered while purchasing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could have this free 3 months directly too. It wasn't something that added any value to the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another add in that you can only use if you are a "new" member

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code Didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried numerous times to get the code to work with no Luck! Tried both on Google and Microsoft Edge..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t get this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never revive Im so sad buying on Best Buydont recomend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the trial is neat to have. It really doesn’t make a difference to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came included with a purchase of a monitor… only for new subscribers.

    No, I would not recommend this to a friend