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Customer Ratings & Reviews

$36.43

Customer reviews

Rating 4.7 out of 5 stars with 1648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,648 reviews
  • Rated 4 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator doesn't stink, so I'm good. No problems with install either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG refrigerator water dispenser works great that’s again LG

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smells are eliminated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the LG frig and this keeps it smelling fresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lasts a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have to replace this filter once a year and I am glad the associates help you find it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to find the products I need at my local best buy instead of running all over town.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Factory recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the factory recommended air filter for my fridge. It works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's a refrigerator filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator filter has to be changed and the refrigerator will remind you of it. The thing I don't like is that the LG filter is quite expensive for something that has to be changed once or twice a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works best with the refrigerator . The best way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You gotta have it, so...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advice: sign up for auto-reorder (or whatever they call it) and get it cheaper... ;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available at a good price and works good to keep the water clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased to maintain the ice maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to maintain the ice maker. There was a message saying it was time to change it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps to eliminate strong odors like left over cooked cabbage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product and readily available at best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No option to cancel non authorized auto-deliveries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give Best Buy a "zero". I called them and without my permission, they subscribe me for a monthly delivery. I have already requested to cancel my subscription and they said that they cancel it, but I continue receiving the item and I have to go a vey long way to return them. I just got another e-mail stating that more items are being sent. There is no option online to cancel the subscription. It doesn't show it and yet Best Buy continues delivering the filters and worse they continue charging me for them/ DO NOT subscribe for anything, they try to still your money like that. Shame.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Angela. Thank you for sharing your experience with LG Air Filter (LT120F) model. We understand your concern about your situation with Best Buy, especially when you've already requested the cancellation of the subscription. We strive to provide high-quality products and exceptional services to ensure a smooth experience.

      While this subscription issue is through Best Buy, we recommend contacting to their customer service at 888-237-8289 to escalate the situation, specifically addressing the unauthorized charges and deliveries. Additionally, please keep an eye out for any option to cancel the subscription directly through their website or app, as sometimes these options can be hidden under different sections like "Orders" or "Subscriptions."

      If you need any further assistance or have questions, feel free to send us a private message on social media @LGUSSupport, and we can help guide you in the right direction. ^Juvy LG

  • Rated 4 out of 5 stars

    When needed, it is needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works fine. Price was fair, plus buying st BB earns points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This absolutely did the trick. It works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I ordered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a factory required part so I found it at Best Buy a bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I am very happy with my purchase at Best Buy very happy with new product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt fit the spot correctly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the filter my fridge says it needs but the new filter shell is too bulky to fit right.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but hoped I would need to change it less often.

    I would recommend this to a friend