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Customer Ratings & Reviews

$36.43

Customer reviews

Rating 4.7 out of 5 stars with 1648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,648 reviews
  • Rated 3 out of 5 stars

    Must have item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have item, over priced. Can’t find any better prices, At least Best Buy has it. Still looking at options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase of filter was a waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this product was a complete waste since the LG fridge stopped cooling a few weeks later. While past filters I’ve purchased seemed to do the job, they were very difficult to install and super expensive. I have since purchased another brand of fridge to replace the disappointing LG. I’ll stick with cheap boxes of baking soda for my fresh fridge air needs. I cannot recommend this product because I can no longer recommend the LG refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    good air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, need to get it for this fridge. Works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufacturer's replacement part works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed it for the Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an air filter for the fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an air filter for a fridge, hard to review it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difference? Not sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator book says to use. I do. I just can’t tell a difference in anything in refrigerator with or without this. As I waited a couple months before replacing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely difficult to stop door lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter was easy to put in however I had a difficult time to stop the flashing lights on the door panel. The instructions in the manual were not clear on how to do this. I called Best Buy and I was told to call LG. I did this and was on the phone over 90 minutes to resolve this.The person helping me was not very good in explaining how to fix this problem. Also that person was out of the USA overseas and said I could not get any help for this problem from anyone in the United States.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I can understand how frustrating it would be to have issues installing the filter on the refrigerator you recently invested in and we appreciate you bringing this to our attention. If there is anything I can assist you with, please copy and paste the link below into your web browser so I can gather the necessary information from you. ^AB  https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4666132 LG

  • Rated 3 out of 5 stars

    Vegetable Drawer Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s difficult to replace and as a consumer I can’t even determine if it’s working properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I suppose it works?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a fridge with an air filter before. An open box of baking soda seems to do about the same as this filter. I guess it works. Replaced it as recommended. Noticed no difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey for my taste

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have Need for fridge to have long life - new refrigerators require them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in ice maker and service contract.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a terrible time with the ice maker working. A&E repair has been out to my home twice and it never gets fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive for what it is...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time buying an air filter for my fridge. Now that I see it, I'm probably going to buy a non-OEM product next time and save some money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant tell a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure that these do anything but LG seems to want to sell you a lot of them and will keep emailing you until you replace it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to install. Hard to find though, had to order on line wasn't available in the stores. BestBuy, Lowes and Home Depot didn't stock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this filter is doing anything. Didn't know that the air inside my fridge needed to be filtered. My fridge doesn't stink, so I assume it's partially due to the filter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge told me to replace this filter, so I did. I don't really notice any difference. I never have any odd odors in my fridge, so I guess that means it working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription service does not operate very well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 3 out of 5 stars

    Works as needed. Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy price match this and cut the cost in half. Otherwise very pricy. Don’t have other options so you have to buy this one

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us, your feedback is very important. I can understand how frustrating it would be to have trouble locating the correct filter for your refrigerator. If you are in need of assistance in the future please don't hesitate to reach out to us via direct message on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^AB LG

  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely tough to install I had to take everything off the top two shelves to get enough leverage to remove old fliter

    No, I would not recommend this to a friend