Customer Ratings & Reviews
- Model:
- LT120F
- SKU:
- 12369905
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Will see if works for odors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and thin charcoal filter. About 3 in by 3 in. Will have to see if works better than baking power.
I would recommend this to a friendThe price a filter this size hell no
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A car filter is 1000 times this size and triple less than this price. For a filter this size ans plastic this size aint no way they should get away charging tnis price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Vanessa
Works but for a short time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts only about 2 months and then can't feel like its working
No, I would not recommend this to a friendEasy to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter really does keep refrigerator odors to a minimum. I wish they had a longer life before needing to be replaced.
I would recommend this to a friendIt is OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why it only lasts for about 4 months. The replacement cost is very expensive.
No, I would not recommend this to a friendSeems to work fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This kind of product is difficult to evaluate but I have no complaints.
I would recommend this to a friendAs described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did find the same filter, without the retail package for less than $5
No, I would not recommend this to a friendDidn’t change much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smell still remains. Just need to clean the fridge LOL
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback it is very important to us. I hate to hear that you are still having odor issues with your refrigerator after purchasing a Fresh Air Filter. To help remove odor from the refrigerator you can wash the interior with a mixture of backing soda and warm water. Mix 2 tablespoons of baking soda with 1 quarter of water. Allow the baking soda to completely dissolve into the mixture to prevent scratching to the surface of the refrigerator. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Filters odors pretty well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is effective. I change the filter yearly, unless I notice odors present.
I would recommend this to a friendThe LG Refrigerator light still flashes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I replaced the filter, which I made sure was the correct filter for my LG refrigerator, read the instructions on replacing, the light on my refrigerator keeps flashing, letting me know I need to replace the filter, which I had just done. Not happy about this.
No, I would not recommend this to a friendOver priced item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You all should be a shame. This item is way over price.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brent. Thank you for sharing your thoughts on the LG Air Filter (LT120F) model. We understand that pricing can be a significant factor in your purchasing decision. We strive to provide high-quality products that offer value to our customers. If you have any concerns about pricing or would like more information on the features and benefits of the product, please let us know. We want to ensure that you feel confident in the value of your purchase.
Please reach out to us on social media @LGUSSupport if you have any additional questions or need further assistance. We’re here to help and ensure that you have a positive experience with our products. ^Juvy
Took forever to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sell the Fridge - they need to stock this item
I would recommend this to a friendFilter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, now working. Not sure what is the reason.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience with the LG Air Filter (LT120F) model. We regrt to hear that it's not working as expected, and we understand how frustrating this must be for you. This is not the experience we want our customers to have with our products. We want to ensure that you have a positive experience with our products, and we would like to assist you in resolving the issue with the filter. Please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance on your LG product, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Accessories
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase of accessories, that I thought I was replacing. Purchased new item with no filter, nor was I told this
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Air purifier filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and nothing close to fruiting like original air purifier. Needs to be reconsidered for use with LG refrigerator as is NOT close enough to original.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Renee. We appreciate your feedback on the LG Air Filter (LT120F) model. We understand your concerns about its design and performance compared to the original air purifier. We aim to provide high-quality products that exceed our customer's expectations. For better performance, ensure the product is installed correctly, and the refrigerator's vents are not obstructed. Sometimes, issues with air purification can stem from improper placement or filter alignment. For additional help, visit https://www.youtube.com/watch?v=loW5foEZ3vQ. For further assistance, please reach out to us on social media @LGUSSupport. We're here to assist with further troubleshooting and provide solutions to ensure optimal performance. ^Juvy
Filter
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filters are very expensive and not happy that you have to replace every 8 months or so.
I would recommend this to a friendBrand response from LGAnswers
Posted .If you sign up for our subscription water filter service plan you can get a discount on future water filters. ^Jennifer
is it necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure if I needed it but it was called out so I bought it my unit doesn't use it so buyer beware check and recheck you might not need this item.
No, I would not recommend this to a friendAir filer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those air filer are really hard to use it its hard to exchange them
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective. One side did not have part of the filter
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette
To much money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part fit bot cost too much you should have lowered pice
No, I would not recommend this to a friend