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Customer Ratings & Reviews

$36.43

Customer reviews

Rating 4.7 out of 5 stars with 1648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,648 reviews
  • Rated 1 out of 5 stars

    Refrig water filter a needed item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace refrig water filter and the refrig air filter. Best Buy had the water filter but not the air filter. The gentleman order the air filter for me and had it sent to my house the next day. Great job!!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette LG

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It---------does -------What it. ----Does. It. Is. Ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy an LG. Mine was 6 years old and couldn’t be repaired. I’ll never buy an LG again

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Richard. Thank you for sharing your experience with the LG Air Filter (LT120F) model. We understand your concern about an appliance reaching the end of its lifespan and can’t be repaired. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. If you’re looking for a new product, we’d be happy to provide information on our latest models and their features to ensure you find one that meets your needs. For any additional support or if you have specific concerns about your previous unit, please send us a private message on social media @LGUSSupport. Our team can offer advice and explore any possible options for you.

      We value your feedback and are here to help with any questions or future needs. Thank you for reaching out. ^Juvy LG

  • Rated 1 out of 5 stars

    To much cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to get points I need to fill out 25 characters to tell you that the filter for what it is is way too much money and that this is wrong to make me take all this time for points

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 1 out of 5 stars

    Air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this at the same time as the water filter but have not used it yet

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review our product. If you have any questions please contact our Customer Support at 800.243.0000 or you can also contact us via direct message at Facebook and Twitter.^Venette LG

  • Rated 1 out of 5 stars

    Filter is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter for LG fridge, harder to find now nut Best Buy keeps them in stock, thanks Best Buy.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Butch, thank you for your review. I hate to hear the fresh air filter for your refrigerator is hard to find. Although I am happy to hear you were able to find it at Best Buy. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be my first time changing the air filter, but I cannot even remove the old filter.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having difficulty removing your air filter. You can find tips for removing the filter here: https://www.lg.com/us/support/product-help/CT10000021-20150587141751-maintenance If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Water and Air LG Fridge Filters

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filters works great as usual! I have bought them for years now and I have never had any issues with them, which is why I only buy them from BestBuy. I especially loved buying them online and how quick they are with gettin my items ready for pick up, it usually is ready in less than an hour!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does.not bad on the price can be a bit cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Baking Soda

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter really helps with the odors in the fridge, it takes the place of putting an open box of baking soda in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I would recommend this product. Definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh Air Filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and purchase on demand via BestBuy.com

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was really easy to install delivered on time and works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised that it works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my LG fridge flashing the filter light to me for a few weeks. I thought this thing was a joke. Well I took it off and smelled it... boy I was wrong. It works in absorbing the smells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality OEM filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality manufacturer’s filter that helps to minimize strong odors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Filter Cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some models require a replacement air filter cover before the new filter can be installed. Go to lgecares.com/airfiltercover

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but necessary item for fridge maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter was easy to install. From box to installation to only took a couple minutes. My wife did it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to replace the old one. It has lasted a while and have not noticed a smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oem replacemet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at best buy for replacement for lg fridge. works as advertised. replace every 6 months

    I would recommend this to a friend