Customer Ratings & Reviews
- Model:
- LT120F
- SKU:
- 5587986
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Fresh Air Filter for LG Refrigerators is easy to use, install, and fits well in various refrigerators. It is also recognized for its air filter quality, odor removal, and overall performance in keeping the refrigerator fresh. Some customers find the price to be higher than expected, and a few find the installation instructions confusing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air filter
Great ! Simple installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely buy this product again and suggest it to others.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello and thank you so much for your gracious words. We are happy you love the refrigerator but we are sad to see you gave it such low marks for such great comments. If this was in error, we would love to see that overall 3 stars upgraded. If you are in need of any assistance, please drop us a line on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000. ^AB
Filter was on Sale
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter was on sale. So it was worth buying a couple of them. No issues with it.
I would recommend this to a friendNeed it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something we needed, so we got it. We will return soon
I would recommend this to a friendAir Filter...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This goes hand in hand with the filter! But i guarantee you will not be disappointed.
I would recommend this to a friendHelps refrigerator smell clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was ordered at the Best Buy and shipped to our home.
I would recommend this to a friend- Pros mentioned:Air filter
Expensive, but they work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with all filters, they're expensive. But it is a noticeably cleaner smell when using them.
I would recommend this to a friend Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn't changed the original air filter in the fridge - this was easy to install and fridge is smelling better...
I would recommend this to a friendGenuine LG Filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described and price is comparable to other retailers.
I would recommend this to a friend- Cons mentioned:Price
Why is this $29?!?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$29 dollars for a cheap piece of plastic with an extremely thin piece of charcoal paper stuck on it. I cannot fathom why I would buy this again when off brand ones are way cheaper and made with the same cheap quality as this. LG, you are delusional. This should be $5 at most and probably cost you $.30 cents to manufacture and distribute per unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with us. We understand your concerns regarding the pricing of the LG Filter (LT120F) model. We apologize if the cost has not met your expectations.
The price of the LT120F filter is determined by various factors, including the materials used and the manufacturing processes involved. We strive to provide products that meet our high-quality standards and offer the best performance for our customers.
We appreciate your feedback and will take it into consideration as we continuously evaluate our pricing strategies. Thank you for your understanding, and we value your loyalty as our customer. If there's anything else we can assist you with or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and offerings to ensure your satisfaction. ^Juvy
It's a filter. Not much to say.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter seems to work well. Love the Fridge and the filter needs to be changed about every 6 mo it seems.
I would recommend this to a friendEasy to install filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter is great for your lg refrigerators because it keeps the inside smelling fresh.
I would recommend this to a friendNot sure
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really know if it actually works, Fridge doesn't really smell.
I would recommend this to a friend- Cons mentioned:Price
LG Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pricey for wast you get. I may try a cheaper filter next time.
I would recommend this to a friend It works for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator doesn't stink, so I'm good. No problems with install either.
I would recommend this to a friendGood filter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG refrigerator water dispenser works great that’s again LG
I would recommend this to a friendsmells are eliminated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the LG frig and this keeps it smelling fresh.
I would recommend this to a friendlasts a long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only have to replace this filter once a year and I am glad the associates help you find it.
I would recommend this to a friendNo option to cancel non authorized auto-deliveries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give Best Buy a "zero". I called them and without my permission, they subscribe me for a monthly delivery. I have already requested to cancel my subscription and they said that they cancel it, but I continue receiving the item and I have to go a vey long way to return them. I just got another e-mail stating that more items are being sent. There is no option online to cancel the subscription. It doesn't show it and yet Best Buy continues delivering the filters and worse they continue charging me for them/ DO NOT subscribe for anything, they try to still your money like that. Shame.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angela. Thank you for sharing your experience with LG Air Filter (LT120F) model. We understand your concern about your situation with Best Buy, especially when you've already requested the cancellation of the subscription. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
While this subscription issue is through Best Buy, we recommend contacting to their customer service at 888-237-8289 to escalate the situation, specifically addressing the unauthorized charges and deliveries. Additionally, please keep an eye out for any option to cancel the subscription directly through their website or app, as sometimes these options can be hidden under different sections like "Orders" or "Subscriptions."
If you need any further assistance or have questions, feel free to send us a private message on social media @LGUSSupport, and we can help guide you in the right direction. ^Juvy
Air filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was glad to find the products I need at my local best buy instead of running all over town.
I would recommend this to a friendFactory recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the factory recommended air filter for my fridge. It works fine.
I would recommend this to a friend