Customer Ratings & Reviews
- Model:
- LT120F
- SKU:
- 5587986
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Fresh Air Filter for LG Refrigerators is easy to use, install, and fits well in various refrigerators. It is also recognized for its air filter quality, odor removal, and overall performance in keeping the refrigerator fresh. Some customers find the price to be higher than expected, and a few find the installation instructions confusing.
This summary was generated by AI based on customer reviews.
is it necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure if I needed it but it was called out so I bought it my unit doesn't use it so buyer beware check and recheck you might not need this item.
No, I would not recommend this to a friendAir filer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those air filer are really hard to use it its hard to exchange them
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective. One side did not have part of the filter
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette
- Cons mentioned:Price
To much money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part fit bot cost too much you should have lowered pice
No, I would not recommend this to a friend Refrig water filter a needed item
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to replace refrig water filter and the refrig air filter. Best Buy had the water filter but not the air filter. The gentleman order the air filter for me and had it sent to my house the next day. Great job!!!!
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It---------does -------What it. ----Does. It. Is. Ok
I would recommend this to a friendDon’t buy LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy an LG. Mine was 6 years old and couldn’t be repaired. I’ll never buy an LG again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for sharing your experience with the LG Air Filter (LT120F) model. We understand your concern about an appliance reaching the end of its lifespan and can’t be repaired. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. If you’re looking for a new product, we’d be happy to provide information on our latest models and their features to ensure you find one that meets your needs. For any additional support or if you have specific concerns about your previous unit, please send us a private message on social media @LGUSSupport. Our team can offer advice and explore any possible options for you.
We value your feedback and are here to help with any questions or future needs. Thank you for reaching out. ^Juvy
To much cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just to get points I need to fill out 25 characters to tell you that the filter for what it is is way too much money and that this is wrong to make me take all this time for points
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Air filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this at the same time as the water filter but have not used it yet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review our product. If you have any questions please contact our Customer Support at 800.243.0000 or you can also contact us via direct message at Facebook and Twitter.^Venette
Filter is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter for LG fridge, harder to find now nut Best Buy keeps them in stock, thanks Best Buy.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey Butch, thank you for your review. I hate to hear the fresh air filter for your refrigerator is hard to find. Although I am happy to hear you were able to find it at Best Buy. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Poor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be my first time changing the air filter, but I cannot even remove the old filter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having difficulty removing your air filter. You can find tips for removing the filter here: https://www.lg.com/us/support/product-help/CT10000021-20150587141751-maintenance If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
Water and Air LG Fridge Filters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filters works great as usual! I have bought them for years now and I have never had any issues with them, which is why I only buy them from BestBuy. I especially loved buying them online and how quick they are with gettin my items ready for pick up, it usually is ready in less than an hour!
I would recommend this to a friendNot bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says it does.not bad on the price can be a bit cheaper
I would recommend this to a friend- Pros mentioned:Odor removal
Better than Baking Soda
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter really helps with the odors in the fridge, it takes the place of putting an open box of baking soda in the fridge.
I would recommend this to a friend Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, I would recommend this product. Definitely
I would recommend this to a friend- Pros mentioned:Ease of use
Fresh Air Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and purchase on demand via BestBuy.com
I would recommend this to a friend - Pros mentioned:Ease of use
works good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was really easy to install delivered on time and works fine
I would recommend this to a friend - Pros mentioned:Odor removal
Surprised that it works.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my LG fridge flashing the filter light to me for a few weeks. I thought this thing was a joke. Well I took it off and smelled it... boy I was wrong. It works in absorbing the smells.
I would recommend this to a friend High quality OEM filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality manufacturer’s filter that helps to minimize strong odors.
I would recommend this to a friendAir Filter Cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some models require a replacement air filter cover before the new filter can be installed. Go to lgecares.com/airfiltercover
I would recommend this to a friend