Customer Ratings & Reviews
- Model:
- LT120F
- |
- SKU:
- 5587986
Customer reviews
Rating 4.7 out of 5 stars with 1652 reviews
(1,652 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Fresh Air Filter for LG Refrigerators is easy to use, install, and fits well in various refrigerators. It is also recognized for its air filter quality, odor removal, and overall performance in keeping the refrigerator fresh. Some customers find the price to be higher than expected, and a few find the installation instructions confusing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy change
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter was easy to install. From box to installation to only took a couple minutes. My wife did it!!
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Necessary
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but necessary item for fridge maintenance.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to replace the old one. It has lasted a while and have not noticed a smell.
I would recommend this to a friend - Pros mentioned:Air filter
Rated 5 out of 5 stars
oem replacemet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this at best buy for replacement for lg fridge. works as advertised. replace every 6 months
I would recommend this to a friend Rated 5 out of 5 stars
great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works great. excellent accessory for an excellent product.
I would recommend this to a friendRated 4 out of 5 stars
Nice and fresh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changed the air purifier in refrigerator and I am happy with its performance
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Getting expensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am guessing two years from now these will run about $50
No, I would not recommend this to a friend - Pros mentioned:Air filter
Rated 3 out of 5 stars
Air filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to change too often but seems to work good ….
I would recommend this to a friend Rated 5 out of 5 stars
Necessary
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG refrigerator we purchased recommends changing this filter every 6 months, if not sooner. Helps air circulation.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Money Grab
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad. Another way for LG to make money. I found Cheaper option somewhere else that works the same if not even better. Air filter isnt like a new technology. Cmon Man!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Air Filter (LT120F) model. We appreciate your feedback, and we regret to hear that our product did not meet your expectations.
We understand your concerns about the pricing and perceived lack of innovation in the air filter. We strive to provide high-quality products at competitive prices and are sorry to hear that you found a cheaper alternative that worked equally well or better. We value your feedback and will consider it as we continue to improve our products. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our offerings and services to ensure your satisfaction. ^Juvy
Rated 2 out of 5 stars
Tiny little single filter hefty price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is s gimmick and really doing much anyway
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Rated 1 out of 5 stars
No longer a LG fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this then my 6 yr old LG broke down. Somehow lost its Freon & the mechanic said it wasn’t worth fixing. I’ll never buy LG again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pat. Thank you for sharing your feedback with us. We understand your concern aboout the issues you’ve encountered with your LG Air Filter (LT120F) model, and the subsequent problems with your LG appliance. We strive to provide high-quality products and ensure a smooth and seamless experience. For future reference, if you experience issues with Freon or other components in an LG appliance, please ensure that all maintenance and repairs are performed by a certified technician to help extend the lifespan of the unit.
If you need any additional support or have questions about your LG appliances, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you and provide any necessary guidance. ^Juvy



