Customer Ratings & Reviews
- Model:
- EFIC117-SSRED-COM
- SKU:
- 6346486
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the ice maker's efficient ice production and ease of use. Many appreciate its size and the available color options, although some find it produces a noticeable amount of noise during operation. Positive feedback highlights its performance and simple setup.
This summary was generated by AI based on customer reviews.
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has push button controls and an LED display, and alerts to let you know when the ice collector is full or water is low. It's fairly big and bulky—not massive to the point where a fridge with an ice maker is a better option, but if you have a small kitchen, this machine may need a designated space other than your countertop.
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello, we appreciate your feedback with for your recent experience with the ice maker. We hope to continue to be able to provide you and others with new and exciting products.
- Pros mentioned:Ice productionCons mentioned:Noise level
At 1 year I am now having a few issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice great. Is a bit noisy. We have had it for about a yesr now.. it has been showing errors or no water, when it is full of water. I have cleaned it well 3 times. It still gets the error. It will also say the ice bin is full when it is not. These errors began about 3 months ago. So... I will now use my 4 yr extended plan to get it fixed or exchange it. Be aware it is not a horrible ice maker. I really like it. It has just developed a few small issues, but I reset it and it will still make ice. It just stops often.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .i there, valued customer! We're sad to hear that your refrigerator didn't perform as expected. Ice Maker not dispensing enough ice might be because of low usage or a frozen auger. Kindly switch the control panel to CRUSHED and remove the ice bucket. Next, press down on the dispenser paddle for 2-minute intervals (releasing the paddle and then pressing it again) for a total of 3 times (6 minutes total). This will melt and evaporate any ice around the auger motor shaft. After that, switch the Control Panel to CUBE and insert the ice bucket, close the door, and attempt to dispense ice again. If the issue still persists, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
- Pros mentioned:Ice production
great product, short life span
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first 6 months were fantastic. Ice 24/7, but by the 8th month the amount of ice was at 75%. I do not know why it stopped producing ice. It is still under warranty. I am confident Frigidaire will replace it.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Maria! We are sorry your experience didn’t match your expectations with your ice maker. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
- Pros mentioned:Ice production
Its ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice. It makes ice pretty quick the only thing that i wish was better was that the cubes were little bit bigger but other than that I'm satisfied
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know it's important for us to hear if our products are meeting our consumer's expectations, and we will be happy to use your feedback in hopes that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
- Cons mentioned:Noise level
Could be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works, but the ice does not stay frozen very long. It is very noisy unfortunately. Looks good but the ice capacity isnt very big. 2-3 cups worth. Takes up a decent amount of counter space.
No, I would not recommend this to a friend Broke.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good deal but it was broke when the box so I wouldn't recommend this item.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Travis. We feel terrible to hear that the appliance you received is broken. We always make sure that all appliances are new and not touched before deliveries. If you have some questions, you can contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth