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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 360 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the 12,000 BTU Window Air Conditioner's cooling capabilities and ease of installation. Many appreciate its energy efficiency and the convenience of the remote control, while some find the unit to be a bit loud. The price point is also frequently praised. A few customers noted the weight of the unit as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 360 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great large room cooler!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it cool a large dining room and kitchen. Great air flow. good direction control. Very quiet for a large AC. Love the remote control. Our only complaint is that every time you turn it on it defaults to the ECON mode, which means the fan shuts off once the room reaches the set temperature. We prefer the fan run all the time. So every time we push the start button on the remote we also push the AC button so the fan will stay on. A small price to pay for a great AC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More quiet than most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower is fan speed fairly quiet. Most AC 3 speeds are loud, louder and loudest. Display on unit shows temp setting not actual temp, somewhat of a drawback. Best Buy gave really quick delivery, a real plus since my old AC just failed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this isn't a bad air conditioner, a couple things to be aware of: Noise level is loud Under powered - I have a 900 sq ft house and it can't keep up on warmer days.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Energy efficient because it doesn't like to run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and decided on this unit because it was on sale. The unit feels well made and is lighter than a previous generation Frigidaire AC that was 10,000 BTU. Unfortunately the Eco mode is mostly economical because it makes the AC rarely run. With the AC in Eco mode (which should turn the fan and compressor off once the target temperature is reached) and set to 72, the unit cooled for a while and then turned off. Five feet away my Nest measured the room temperature as 80 deg F. The thermostat never came close to 72 before the AC automatically shut off. After an hour the AC still had not cycled itself to turn the fan on, sample the room temperature, and turn the compressor back on to resume cooling. If left in cooling mode (continuously runs fan and compressor), the AC will cool my living room and small office. I don't know why the Eco mode works so poorly out of the box. Not sure if my unit is defective or has a very poorly calibrated thermometer. Either way I had much higher expectations for a brand new unit, and would not recommend this unit since all of the brands are normally about the same price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud. Easily cools three rooms. Couldn't have lived without it this summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice AC unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Keeps our living room/dining room very comfortable during summer. Cost to run is minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily, foam helps seal off the air flow coming in. Cools my living room and kitchen down. Great features like fan speed, economy setting, and remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with a/c unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful cooling action. Wish I was able to adjust the vents to be able to direct the air in all directions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great A/C unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped cool down two bedrooms and a hallway, easy install. Makes noise but its less than the three fans i had on before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this unit in a 1100 sq ft apartment and was able to cool the whole place.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great window air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good window a/c in price & features. But it is a little loud!

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Cooling

    Rated 4 out of 5 stars

    Great air conditioner so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works very well . 12,000 BTU blows very cold air and cools off my entire apartment .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Brrrrrr!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was beat up -looked like someone dropped the box -needed to use because of heat Works great -only drawback sounds like a pre1990 747

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job. Not superior or inferior, just does the job it's suppose to for an affordable price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very loud and the back of the unit got VERY hot. I returned it for a portable rolling unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sir conditioner is excellent. Powerful and reliable and good quality. Frigidaire products are all around good quality and reliable which is what you want when spending $350!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm freaking cold!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brrrr......I'm too cold to type this review!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioner for the price,easy to install,works great.

    I would recommend this to a friend
  • Cons mentioned:
    Econ mode

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we like this air conditioner. The one thing we do not like is it automatically comes on in energy saver mode. This means it goes off when it reaches the temperature setting. We only use this at night so when it goes off, it wakes us up and then again when it comes back on. We have to remember to push the ON button so this does not happen. I think you should be able to "select" energy saver mode if you want it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency, Installation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Deal not as quiet but AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, protection plans are a must for me and the price was reasonable. I decided to look early and so glad I did as we have 90+ degree humid weather for the past 4 days. I found these online open box for $238 what a great deal ! I bought both. They were in almost excellent conditions, some fins a little smashed but just used my bb credit card to open them. They fit in my window PERFECTLY, I had to nothing, it was so easy I am still amazed. This 60 year old house has no central air and my 2 15,000 btu units I can now keep off once the house is cool and use these for the room I am working in. They aren't quite as quiet, I love that all the features, not a thing I could think, is missing, eco mode, which shuts it on and off so the temperature is kept the same, remote, energy star complaint, even a auto mode to control the fan for door opening and closing which the room these are in there is a lot of going in and out. Couldn't be happier and the price was unbeatable. Glad I seen them over a month ago. Shipping was super quick and everything was just so easy peasy,price installation, delivery. 5 Stars hate background noise wish they were a little quieter.

    I would recommend this to a friend