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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 360 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the 12,000 BTU Window Air Conditioner's cooling capabilities and ease of installation. Many appreciate its energy efficiency and the convenience of the remote control, while some find the unit to be a bit loud. The price point is also frequently praised. A few customers noted the weight of the unit as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 360 reviews
  • Rated 5 out of 5 stars

    Excellent window AC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this window air condition... People buy will not regret for sure. Definitely a good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality unit that was relatively easy to install in an old building with a small opening for the a/c.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cold AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got AC unit for a good price.put it in window, set it up, and it cools very good,not to loud either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed to receive an obviously used item . However, upon contacting customer service, I did receive 20% off purchase price, so I guess that helped. Unfortunately, I will think twice before ordering this kind of item from Best Buy in the future. The customer service rep was very pleasant but the product was barely acceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It a great ac unit works perfectly and energy save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great ac unit ang it saves a lot of energy and would recommend this product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need an A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier.Whole family loves it.Easy to install.Keeps living room nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    great for cooling small areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in the Pacific northwest we don't have a need for air conditioning most of the time. But in the hottest part of the summer our house gets uncomfortably warm and with a newborn this year we were in need of a little relief and this unit gave us just what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is an air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best, not the worst, plan to replace it in 2 years when if quits working

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This AC does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old AC died in June. Looked around, very concerned about noise. Since this has been installed, the room is cool,very little noise, easy temperature control, and the air feels cleaner. Think it was a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable very dependable works great would recommend to another person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for second home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rental property tenant loves it. Cannot express how happy not to have to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat feature. So convenient and quiet. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use in a 480 sq ft room. Even when temperature outside is 90 its cool in room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good ac but for the price does the same as one of a lesser value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my living room, dining room, and kitchen to a very comfortable level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet & efficient window air conditioner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter in weight, more powerful and quieter than the unit it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale - FREE SHIPPING- BEST PRICE - UPS next day delivery !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good and its not that noisy.. good enough for two rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioner runs great. Very quiet. Great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works well but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made of stirofoam and loud..... but works well. I might try a different brand next time but NOT LG!

    I would recommend this to a friend