Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, modern look, and ample capacity of the 15.5 Cu. Ft. Garage Ready Upright Freezer. The size is suitable for families, and the interior light is a welcomed feature. Finally, customers appreciate the freezer's quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-277 of 277 reviews
  • Rated 5 out of 5 stars

    Its cold in there.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer arrived with no problem, the installers were Great! I suggest Everyone have a freezer full of food and don't forget your back up generator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    We LOVE the Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is fantastic. There's plenty of room to be organized, and nothing gets lost in the back or underneath. No more “hide & seek”… It’s made our meal prep and dinner planning much more efficient. It’s a JOY each time I open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upright freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the shelving layout of this freezer. Also appreciate the light. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged with a big dent affecting seal. Delivery guys said BestBuy would contact me for a replacement. Not only did they not, they refused to help over the phone.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor died on my freezer last month. Losing all my food. Very disappointed with this item. No recommendation from me on this item.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want to make sure that your concern is getting all the assistance you need,
      feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never told it was on back order and wouldn't be delivered on December 23 as scheduled when we bought it. Now delivery is January 11. I am not pleased.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what a freezer is supposed to do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not match my old but trouble plagued Maytag freezer that touted being made in U.S.A. If made in U.S.A. was supposed to convey quality of components, the Maytag put that myth to rest. While the quality of cabinet, shelves and doorbins exceeds the Frigidaire, the Maytag had to be repaired every two years, failing to defrost despite replacing sensors and electronics controls. The wire shelving in the Frigidaire is thin and bows under normal loads. I can only hope that it lasts more than the seven years that I managed to eke out of the Maytag, weary of losing valuable food and searching for parts that were very expensive and short lived.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we needed. We love it. It is taller than our old one but still fits well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer, very pleased with it so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet, perfect size for our small laundry room with a lot of internal storage, alarms if you leave the door open a extended time, interior light is great. Shelves adjust easy to configure to your needs. Easy to level by adjusting the feet. I bought this freezer for wife that is a over shopper so we needed this for her so it would be easy to know what we have/need. We had a 5.7 cu.ft. chest freezer that my wife would stuff full and we never new what was in the bottom. This is a game changer for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall freezer, great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless appearance looks great, the door and walls appear well insulated, the shelving gives lots of user options. We have been very happy with this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a really good freezer has alot of space it its class, dont think twice if need a freezer this worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Frost free freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived in great condition. The people were very careful bringing it up and placement. They started it up and to this day it operates great. I would definitely recommend this Frigidaire frost free freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second freezer for the garage. If I had a basement I would put it there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on line ordering. Excellent delivery service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for delivery service was very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointing Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer. Be careful, best buy delivery service will refuse to move items to basements despite despite the delivery details stating they can carry up three flights of stairs.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, valued consumer! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations.

      If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico Frigidaire

  • Rated 1 out of 5 stars

    Terrible Delivery Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is in flexible about their 12 hour delivery window to two weeks in advance of your purchase. If an emergency comes up, they will reschedule you, and punish you by offering you a date at least a week or more in the future. Regardless of the product, the service is simply awful.

    No, I would not recommend this to a friend
Sponsored