Customer Ratings & Reviews
- Model:
- FFFU16F2VW
- SKU:
- 11991181
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer woks as it should. Delivery & install was on time and fast, as is normal with Best Buy's team. Much appreciated. Bought same cubic size & brand as one being replaced. I didn't realize till after installed, new one several inches narrower and taller than old one, with same number of shelves. Makes it harder to get same amount of food as before.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Monte! Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction and we will be happy to use your feedback, and suggestions in hopes that we can better serve your needs in the future. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. Sam
Awesome Freezer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much room it has to store our groceries. Best purchase yet.
I would recommend this to a friendGreat appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Looks good has lots of interior room
I would recommend this to a friendHorrible customer service.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service is horrible Phone communication is atrocious Promises broken Product is as needed Promised delivery 2-3 weeks ….. you missed thanksgiving as promised You delivered it 2-3 weeks later and it was dropped and damaged…you missed Christmas as promised I was promised a partial refund/Credit for hardship and haven’t received anything since. Awful… I would love to talk about this with someone that has some authority or someone that just cares. Take a look at what I have bought in the store for the past couple years and see how embarrassing this should be for you……Awful
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, BennettC! We sincerely apologize for the frustrating experience you’ve had with your delivery and the service you received. We understand how disappointing it must have been to face multiple delays, damaged delivery, and unfulfilled promises—especially during such important times. Your concerns are absolutely valid, and we appreciate you bringing them to our attention.
We want to make this right. Please reach out to our team via Live Chat or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. We’d like the opportunity to address your concerns directly and see how we can assist you further. ~Juan
just right size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my 22 cubit feet one . works great
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, great size and fits perfectly in my garage.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice freezer but it is very small for are family upgraded
I would recommend this to a friendGreat garage freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for keeping extra meat and such that's not needed day to day.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an average freezer. Just what I wanted No frills.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for the fantastic review, Gphelps. We're happy to know this unit is a perfect fit for you, and we are confident you will get many years of enjoyment from your appliance. If you ever need assistance, please feel free to contact us via live chat or call us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. - Christi
freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept of the freezer, however the door sticks and it does not sit level. Waiting for a call back.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Freezer! Thank you for your review. Your feedback is valuable to us and has not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Its cold in there.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My freezer arrived with no problem, the installers were Great! I suggest Everyone have a freezer full of food and don't forget your back up generator.
I would recommend this to a friendNice upright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the shelving layout of this freezer. Also appreciate the light. Very pleased with this purchase.
I would recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never told it was on back order and wouldn't be delivered on December 23 as scheduled when we bought it. Now delivery is January 11. I am not pleased.
No, I would not recommend this to a friendGreat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what we needed. We love it. It is taller than our old one but still fits well.
I would recommend this to a friendGreat freezer, very pleased with it so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's quiet, perfect size for our small laundry room with a lot of internal storage, alarms if you leave the door open a extended time, interior light is great. Shelves adjust easy to configure to your needs. Easy to level by adjusting the feet. I bought this freezer for wife that is a over shopper so we needed this for her so it would be easy to know what we have/need. We had a 5.7 cu.ft. chest freezer that my wife would stuff full and we never new what was in the bottom. This is a game changer for us.
I would recommend this to a friendLove it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a a really good freezer has alot of space it its class, dont think twice if need a freezer this worth every penny.
I would recommend this to a friendGarage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great second freezer for the garage. If I had a basement I would put it there.
I would recommend this to a friendFreezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy on line ordering. Excellent delivery service as well.
I would recommend this to a friendDissapointing Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good freezer. Be careful, best buy delivery service will refuse to move items to basements despite despite the delivery details stating they can carry up three flights of stairs.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, valued consumer! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations.
If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
