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Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 668 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery and installation! So easy, and team was professional! Would definitely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not stand behind products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door shelf was cracked upon delivery. I reached out to Best Buy and was told I only had 15 to notify them. I was at 17 days. They would not replace the shelf. Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 1 out of 5 stars

    Freezing Everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was awful because it froze all of produce and the Geek Tech couldn’t fix it as well! I returned it for a different refrigerator because of this issue..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never buying from BesBuy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok fridge. more dissatisfied with BestBuy's services.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello ZachK,


      Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Rated 1 out of 5 stars

    No Service for manufacturers warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door shelf fell off!! The piece that the door shelf attaches to appears to have broken. I have now been on the phone for 2+ hours and I still have no one coming to repair this.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello. Thank you for taking the time to bring this to our attention. This is not the experience that we expect our customers to receive. We would love to have a closer look into this matter. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Frigidaire

  • Rated 1 out of 5 stars

    Frigidaire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service with Best Buy, if you would like to avoid a headache do not purchase anything with a delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Frigidaire French Door Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with this refrigerator. The french doors design makes it easier to see everything. There is plenty of room for our groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Works awesome and is very quiet! The folks at Best Buy were very accommodating! Love the customer service touch!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the room and freezer on bottom looks nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inside space.ice maker is fantastic. Runs quietly! Nice looking fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Appliance Glow up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator keeps everything nice and cold. I wish our space was bigger for a larger sized refrigerator, but I'll take it. I've never had a refrigerator with side by side doors. A glow up for me in appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great small fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small fridge. Recommend for 1 or 2 people, love the layout and bottom freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17.6 Cu Ft. Frigidaire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the purchase of this appliance. It seems to have been built well and is of good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and great delivery. Looks small but is big on the inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent counter depth refrigerator. Quiet and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great and its smaller size for French Doors, is excellent size for a condo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I anticipated complete my space makes it look more moderate

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frigidaire Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Frigidaire refrigerator. The design allows for less bending over and reaching into back of unit for everyday needs. The ice maker is great and in a handy position in the top of the large freezer compartment. Lighting in the unit is excellent for viewing all our favorites easily. The doors hold everything from large milk jugs to wine bottles and are so handy and less disruptive to the flow of our kitchen space. I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! It fits my space and works great and the price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost an old 90's fridge when the power lines got taken down by a tree. This is luxury comparatively speaking. We love it.

    I would recommend this to a friend