Customer Ratings & Reviews
- Model:
- FRFG1723AV
- SKU:
- 11360684
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Nice Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I am pretty happy with my purchase. My only complaint and the reason for only 4 stars is that the ice maker is extremely loud when it’s filling with water.
I would recommend this to a friendNeeds another drawer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Only thing I noticed after getting is that it’s missing another drawer for meats. Most fridges have 3.
I would recommend this to a friendJerry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product great delivery great Great service at the store
I would recommend this to a friendFRIGIDAIRE GONE BAD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator at Best Buy May 2024 . I love the style and size of this Frigidaire for my condo. Now, 11 months later, this Frigidaire is not working properly. Two months, the service technicians have been called out four times with parts. Meanwhile, no refrigerator but the freezer still works. DO NOT BUY... thankfully, I've bought an extended warranty. FRIGIDAIRE please replace my refrigerator ....!! end this nonsense.... : (
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your experience. We're glad to hear you initially loved the design and fit of your refrigerator, but we’re very sorry to hear about the ongoing problems you've encountered just 11 months in. Multiple service visits and a non-working refrigerator are incredibly frustrating, and we understand your disappointment. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Expensive Piece of Garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator about 5 years ago. It worked fine for the first 4 years; then the whole back panel started to freeze up and ice coated the entire back panel. Had it serviced ($500+) to replace "stuff" inside the back panel; 6 months later I'm having the exact same problem! Repairman said this was common for this particular refrigerator. I just spent 2+ hours "defrosting" the entire back panel and bottom interior of the refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Bad compressor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was purchased last April, compressor started making a small rattling noise this month. Warranty is up and it would cost $800 to fix. Ridiculous. DO NOT BUY.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience, and we’re sorry to hear about the issues you’ve encountered with your fridge. We understand how frustrating it can be when a product starts to malfunction shortly after the warranty expires. The rattling noise from the compressor can be concerning, and we understand your disappointment with the high repair cost.
While the warranty may have expired, we'd still encourage you to contact our customer support team to see if any assistance can be provided, such as exploring potential options.
Please reach out to us via Live Chat or call 1-800-374-4432 Monday through Friday from 8:30 am to 8 pm EST, and we’ll be happy to look into this further and see if we can help resolve the situation. -Yhano
Best buy never delivered my fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this fridge for my mom while i was away, the delivery guys were so rude and they lied to their boss that someone threatened them. They kept rescheduling my delivery so many times. Im done with best buy!!!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Gwen. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Beware shoddy details
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.door shelf fell off with 4 bottles of wine, injuring my wife's foot, within a week of purchase. exterior sides of fridge also curiously hot to the touch. replaced with LG fridge. much nicer.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Rest assured that we will consider your suggestions and endeavor to produce more high-quality products. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist. We look forward to hearing from you!-Angel