Customer Ratings & Reviews
- Model:
- FFTR1814QW
- SKU:
- 8978005
Rating by feature
- Quality
Rating 3.4 out of 5 stars
- Value
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the affordability, spaciousness, and size of the 18.0 Cu. Ft. Top-Freezer Refrigerator. They appreciate that it is basic and roomy, and that it keeps food cold. However, some customers have concerns about the noise it makes, the small freezer, and the durability of the wire shelves.
This summary was generated by AI based on customer reviews.
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this product for the garage. Works ok looks ok but the door does not close completely so I'm in the process of getting it repair. I have had this product for about 2 weeks.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Raulm, we regret to hear that you are having problems with your refrigerator door closing completely. We recommend checking for obstructions, shift any interior food packages, containers, or bottles that may be preventing the door from closing properly. Ensure that the refrigerator is on a level floor that is solid, and can adequately support the weight of the refrigerator. Hope this helps! Kindly, Jennifer
- Cons mentioned:Noise
Makes a loud noise !!! Highly bothersome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the noisiest refrigerator we have ever owned! Our last two refrigerators were Fridgidaires,as is this one, and they were very quiet, but this one is not!c Robert
No, I would not recommend this to a friend Below average product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold to us as good for use in garage, but needed to have a part installed by repairman later to make it garage ready. Nobody told us that when we purchased this refrigerator. We should have been informed
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I hate to hear you've encountered issues with your refrigerator, Sands. I am glad; however, that the garage kit was able to resolve your concern. Should you need additional assistance, please don't hesitate to contact us. Thank you, Courtney
Ok Fridge was Mis Represented by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told best buy this was going in a garage and they failed to mention this fridge is not setup for a garage and does not work under the 55 degree temp...
No, I would not recommend this to a friendVery questionable quality control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned 1st one after 3 weeks - defroster never worked right - there was lots of ice buildup in freezer. Also seemed to be running most of the time. 2nd one seems to be working okay however.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey Clattoo, thank you for your recent purchase. I am very happy to hear your refrigerator is working well for you. Please contact us directly if you should have any questions! Thank you, Jennifer
Short Lived Function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator in 2016. The doors did not completely seal closed. The refrigerator began making popping and knocking noises and eventually stopped cooling the refrigerated area. The freezer overfrosted and I had to manually defrost in hopes that would fix the lack of cooling, it did not. I purchased this brand because it was the brand my grandmother had for over a decade. I am disappointed my refrigerator lasted a short 3 years. 2016-2019
No, I would not recommend this to a friendfine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it with impression of open box ,new but when i had it delivered ,swa dust of at least mo use,I called to return but best buy said past 14 days can not be returned
No, I would not recommend this to a friendCheap but it won't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iv purchased this fridge in 2015 with a 5 year warranty and exactly 5 years and 2 months later I am having to buy a new one.
No, I would not recommend this to a friendVery Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost great, delivery team excellent ... but the NEW unit crapped out after only a month and I had to contact Frigidaire to come fix it under the warranty ... and that took more than two weeks. Know you guys are just the middle men, but not happy about product and now wondering whether I purchased a lemon that will require more and more repairs as it ages.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello griffin64, thank you for taking the time to share your situation with us. We regret to hear the difficulties you are experiencing with your refrigerator. We would certainly like to learn more and see what assistance may be available, please contact us directly to discuss further. Thank you, Jennifer
- Cons mentioned:Freezer
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works well but the freezer does not work at all basically we have two refrigerators.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey CP19771 I hate to hear about the freezer section of your refrigerator not working. I recommend contacting an authorized service provider to diagnose your refrigerator. Thank you, Courtney
- Cons mentioned:Noise
Worst refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is the worst. It's loud!!! Makes all kind of noises. I would not recommend this at all.
No, I would not recommend this to a friend Worst purchase at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the start This Maytag refrigerator has been problematic. And to top it all there is no one that services Maytag in my city, so the Service extension through geek squad is worthless. Refrigerator either freezes items placed in them or does not cool them at all. I went back to Best Buy to get it fixed and I even went tonlocalnb at Buy management to no avail. Very disappointing.
No, I would not recommend this to a friend- Pros mentioned:Basic
Great for a rental unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a basic refrigerator but is nice for a rental unit. Plenty of space and looks good!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey willydog, we are glad to hear that your new refrigerator is working well in your rental space. We hope your tenants are loving the new unit. Thank you, Jennifer
Missing 2 shelves also screws for handles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope these items get sent to me. Then I will be able to right a better review and recommend to my friends.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey Jerry, thank you for taking the time to share your experience with us. We apologize that your having some problems with the shelves in your refrigerator. We would be happy to speak with you directly to discuss your concerns. Thank you, Jennifer
Great for the basement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is working well for our needs. We would need a much larger one for our main kitchen.
I would recommend this to a friend- Pros mentioned:CoolingCons mentioned:Durability, Noise
Good fridge for small apt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cools and freezes well. A bit noisy with the compressor. Bottom shelf gave out....cracked with very little weight.
I would recommend this to a friend does not work properly in garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for the garage since our old frige was replaced we put it in the garage. Found out that in cold climates you need a garage kit or a frige built for gararge. This one is built for the garage but doesn't work properly.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your refrigerator experience, Mack. We would like the opportunity to review your concerns. Please feel free to contact us directly. Thank you, Courtney
factory second
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a factory second for my 500 cash. the doors are off level either way the handles are attached.. the insulation blown into the freezer door is a big blemished area, which fortunately you cant see unless you intended too..etc. etc. overall not well packaged,, delivery was free !!
No, I would not recommend this to a friendNot well made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frosting up. Having repair service to come out. Only had 2 weeks
No, I would not recommend this to a friendTerrible refrigerator and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator and the fridge went out on me three times in the less than 6 months that I owned. I still have not received a food reimbursement and the Frigidaire customer service was terrible. I would not recommend this product.
No, I would not recommend this to a friend