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Customer Ratings & Reviews

Your price for this item is $287.99
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The comparable value price is $521.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Quality

    Rating 3.4 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the affordability, spaciousness, and size of the 18.0 Cu. Ft. Top-Freezer Refrigerator. They appreciate that it is basic and roomy, and that it keeps food cold. However, some customers have concerns about the noise it makes, the small freezer, and the durability of the wire shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,634 reviews
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    It really is pretty loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge as an open-box special despite online reviews saying it was loud -- I figured maybe they were exaggerating. In all honesty, some of them certainly are; however, this fridge turned out to be loud enough that I opted to return it and pay an extra $75 (after a $75 EnergyStar rebate; if you're shopping for a refrigerator in this budget range, I highly suggest seeing if your local power company offers incentives for EnergyStar appliances) to exchange for an Insignia refrigerator of the same size. As of now I do not have that refrigerator yet -- as I write this, I can hear the current Frigidiare one humming away in the kitchen a wall away. This refrigerator seemed to work fine otherwise -- and by loud, I do not mean 'jet turbine' loud or anything, it is just a tad louder than I want in a refrigerator, especially since the bedroom in my apartment shares a wall with the kitchen which is right where the back of the refrigerator sits, and so when it's on, there is enough of an ambient 'brown noise' that it's fairly grating, and not worth the savings for me. This fridge would likely be great for a basement, or maybe a garage in a mild enough climate, or a household where some mild noisiness doesn't matter much -- a smaller space, like an apartment, is not where you'd want this fridge, as the noise is, while not defeaning by any means, kind of irritating. It also must be said that the ergonomics of the thing are not impressive. The handles are big and unwieldy and do not feel particularly sturdy, I do not care for the overall shape of the doors, the wire shelving inside the fridge is rather dull, and the cheap plastic shelving on the doors is (in my opinion) not very well designed and, alas, does not seem as if it'd be very durable either. Obviously, if you're on a budget and looking for a refrigerator, you're willing to make some sacrifices in form factor and features to foot the bill. For me, the noise was just a bit too much of a sacrifice, and so I'm opting for something quieter (based on reviews).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Horribly Noisy! Don't buy based on price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of purchasing based on the price. This Frigidaire unit is unbearably noisy. It makes an unacceptable high pitched whine and runs constantly. Had to exchange and finally found Whirlpool to be so much more quiet when running. Don't buy this model, way too noisy when running!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    It's a good fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That pretty much sums it up: it's a good, no frills fridge. It keeps my food cold. Ultimatey, that's all you really need. Although, the Geek Squad didn't level the fridge when they installed it so now the motor makes a hellacious noise intermittently. When I finally figured out what the issue (and fix) was, the Geek Squad wanted nothing to do with me. Where's the love, Geek Squad? Why the cold shoulder. You don't return my calls anymore! Was it something I did?! Why hast thou forsaken me???!!! Seriously though, it's a good fridge. Buy it. Just make sure it's leveled correctly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this fridge for only a couple of years now, and although it works okay, the electrical for the interior light bulb has since shorted, and the handle on the fridge broke in half a few days ago as I was opening the door--right where it screws into the top of the door. I've owned other refrigerators for a lot longer that never did anything like this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Is the banging normal?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to work fine and so does the freezer. It's been 2 months now and there is a gear-grinding type noise when the compressor first kicks on. It lasts for 15 or 20 seconds and then stops. It has progressively gotten slightly longer. I noticed a refrigerator made by Frigidaire in my office does something similar occasionally. Can Courtney from Frigidaire comment on this as I see she writes to comments often? Thank you in advance. Just want to know if I should expect a repair visit before the warrantee is up?

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for your time and recent business with us, Banging. I am happy to assist you with your refrigerator's concern. I recommend viewing the normal operating sounds and sights of your refrigerator. This information can be found on page 22 of your use and care guide.  If you feel the grinding sound is out of the usual, I would recommend having an authorized service provider out to diagnose your refrigerator. Kindly, Courtney Frigidaire

  • Rated 5 out of 5 stars

    ConEd bill saver, best value for landlord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ConEd bill saver, best value for landlord. 18Cu, large space, good value, I mean for most of Landlord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my office and I'm glad I did. Very nice for the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this for our company breakroom. It's perfect for what we needed.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Waste of Time and Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an inexpensive overflow fridge for our garage and settled on this model. Unfortunately the same thing keeps happening over and over again. The freezer freezes over and thus the pass through to the fridge freezes over and no longer cools the lower fridge and food goes bad. Professional repairs have been attempted with no improvement. This will be the last time I purchase a Frigidaire product.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your refrigerator experience, Ajax. Please take a moment to reconnect with us so that we can review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 5 out of 5 stars

    Good fridge for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single guy, plenty of room for whatever I need. I'd suggest it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Garage Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for use in the garage. Has worked great and has a good enough size to not occupy much space while holding lots of food and drinjs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thought This Would Be A Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had to replace our Frigidaire refrigerator that we had had for around 14yrs. I saw this Frigidaire 18 Cu fridge listed on the Best Buy site and thought it seemed to be a great deal, Big MISTAKE!! We got the 1st fridge and noticed that within 3 days that the ice trays were barely frozen, I contacted Best Buy and they offered to replace it with a 2nd fridge of the same style. Well after 3 more days I noticed that it was doing the same exact thing as the 1st one not freezing my ice trays as well as other freezer items thawing down in the freezer. Now I am having to return this Frigidaire to Best Buy as well, And I am having to purchase a different brand that cost more! Never Again!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective, Noise

    Rated 1 out of 5 stars

    The ultimate worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this back in September and I'm already having so many issue, from door gasket coming off, water dripping inside the fridge, and a top all this it started making a loud noise every time it is cooling. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving one (1# star because the product was delivered in a timely manner. Upon arrival, the delivery guy noticed damaged to the fridge and the seal on the freezer was detached so they offer to replaced it #two (2# weeks later). After three #3) days, the loaner stopped getting cold and my veggies began to spoil. Of course, Best buy was unable to expedite the replacement so we've been using a cooler for the lst week and a half. Way to go Frigidaire and Best buy on being junk. I can only hope the replacement functions properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size as extra storage. Had a party and the food trays fit perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Standard freezer refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old one that went out. Works great and was a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is overall a good product. It is a bit noisey.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Nice refrigerator for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator for the price it is very basic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value. Looks good, but cheaply made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a stainless steel fridge. Looks great, but you can tell from some small things upon close inspection that it's not of high quality. Also, the blue shrink wrap they put on it is a pain to remove, and usually leaves some small streaks that I can't even get off by cleaning. 1 star off, still a good buy.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for your recent purchase, Badbeatking! We are very happy to have you as part of our extended family. To remove sticky residue, we recommend using rubbing alcohol and hot soapy water. When removing the adhesive, we do not recommend using Adhesive Removal products. Hope this helps!! Best Wishes, Jennifer Frigidaire

  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    poorly built

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a noisy machine. Yesterday, on it's 6 month anniversary, the handle broke off the door. I would only recommend this unit to the clowns that built it.

    No, I would not recommend this to a friend