Customer Ratings & Reviews
- Model:
- FFTR1814QW
- |
- SKU:
- 8978005
Customer reviews
Rating 4.3 out of 5 stars with 1634 reviews
(1,634 customer reviews)Rating by feature
- Quality3.4
Rating 3.4 out of 5 stars
- Value3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the affordability, spaciousness, and size of the 18.0 Cu. Ft. Top-Freezer Refrigerator. They appreciate that it is basic and roomy, and that it keeps food cold. However, some customers have concerns about the noise it makes, the small freezer, and the durability of the wire shelves.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Fan issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this unit because it fit within the specifications of the cabinets installed in the kitchen. We have had our Frigidaire refrigerator for the last two years and have had to replace the fan on it two separate times in those two years. The first replacement occurred nine months in and was luckily still under warranty. The second replacement was outside of the warranty period and cost over $200. When you consider that we originally purchased this unit on sale from Best Buy, we paid over 1/3 the cost of the fridge to keep it running. Dissatisfied as I would think any appliance should work longer than the first 9 months. Never purchasing a Frigidaire again.
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Affordable
Rated 5 out of 5 stars
Perfect second fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a 2nd fridge and this was a perfect compliment to the counter depth we bought. Tons of space and good price.
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friend Rated 2 out of 5 stars
OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the fridge since last Tues and it was very quick to get cold in fridge and freeze in the freezer. Guys that delivered it were pretty quick once they unpacked everything outside. I went to the store the other day to restock from the loss and quickly noticed things I didn't at the store. Celery will not fit in the crispers This is only about 4 in shorter in length from my old fridge. I'm speaking of the back of the fridge to the front and a couple inches less in width then my old fridge and I miss those few inches. The freezer is a lot smaller than I am used to and i had to take my freezer packs out of the freezer to accomdate some of my items. I did not buy a lot of freezer items either. Two bags of fries, a split chicken, a couple small steaks, a small box of small, individual pizzas, 2 boxes of butter and two boxes of ice cream bars and there's only about 1/2 a freezer left.. I did just want the most basic, inexpensive fridge there was since I was buying multiple appliances. As long as it doesn't break down I'm ok with it.
I would recommend this to a friendRated 1 out of 5 stars
Lasted less than 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator because we have a small available space in our kitchen. The temperature control is in the freezer. Although, it is advertised as "frost free", ice builds up behind the freezer wall and the cold does not reach the refrigerator. So, we defrosted regularly. However, three and a half years after purchasing the item, the refrigerator portion WILL NOT get cold. The freezer works fine. It's a lemon. Spend a little more and buy something that does its job.
No, I would not recommend this to a friendRated 2 out of 5 stars
GET THE EXTENDED WARRANTY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years and one week later this fridge does not cool any more. Called Geek Squad but they have no record on my purchase even though I still have the receipt. Still on the phone waiting for a resolution.
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
LOUD, LOUD, LOUDEST!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast. It's not always loud, but when it's loud, it, sounds like it's going to take off or something. lol. I don't always notice it, so I guess it's ok. I wouldn't purchased again though. Cheap!
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend - Pros mentioned:Affordable
Rated 5 out of 5 stars
Good Refregerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is acceptable. Best Buy free delivery to my home on time.
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friend - Cons mentioned:Noise
Rated 1 out of 5 stars
Bad with a capital B
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 of these. First one leaked water into fridge. Second one had 4 years and compressor went out. And the noise it makes ,like an airplane
No, I would not recommend this to a friend Rated 1 out of 5 stars
Very bad cooling performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is stay far away from this product. It does not cool properly. We had melted ice cream, spoiled milk and a host of other ills with this product. WE tried 2 separate units. Frigidaire even sent out Moe Larry and Curly to troubleshoot it. Than said sorry it's the design of the temperature control. Live with it. Uhhhh NO we got a Whirlpool
No, I would not recommend this to a friend- Pros mentioned:Affordable
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a good price. Works well and product description is accurate.
I would recommend this to a friend - Pros mentioned:Affordable
Rated 5 out of 5 stars
Big refrigerator for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a good frig. Keeps everything cold and runs quite.
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
Perfect for a small office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for small office break room. It's the perfect size, not too bulky and holds a decent amount of packed lunches. We haven't had any problems with it.
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friend Rated 1 out of 5 stars
don"t buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge for one month and one week, it stopped cooling. After over one hour on hold with FRIDIGAIRE I was able to get a service set up for 3 days later. Was told by service man that this model freezes up in humidity.....WE LIVE IN FLORIDA!! Next step, back to best buy to see about exchange!
No, I would not recommend this to a friendRated 4 out of 5 stars
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good fridge for the money spent. There are some features I really wish it had, such as a drawer on the top shelf, but it's efficient and quiet.
I would recommend this to a friendRated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works well well made plenty off shelf space freezer also roomy for an 18 cubic foot unit overall satisfied with this unit.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Glad to hear that you're satisfied with your refrigerator purchase, Ramtheman! Best wishes, Courtney
- Pros mentioned:Affordable
Rated 1 out of 5 stars
Broke down within one month of purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge on April 14th and it was delivered on the 17th. Everything seems fine at set up. However, on May 8th it just stopped working. It's not the cooling at all. Called bestbuy customer service and was directed to a local repair shop. The repair process so far has been awful. A mechanic came by on May 12th and said there was no freon and some parts needed to be ordered before they could do a repair. We got a phone call the next day saying the ordering of parts is delayed and till this day we haven't heard back from them again. At this price, the fridge would be a great deal, if it would just work properly.
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a floor model. A couple of scratches but nothing that would affect the operation. No issues at this time.
I would recommend this to a friendRated 5 out of 5 stars
GREAT PRODUCT ! GREAT PRICE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance ! Delivered promptly nice and roomy and fit perfectly. Well made and as soon as it was plugged in it cooled and freezer froze QUICK!!! Great price as well! Would recommend to everyone!
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Good basic fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great and just exactly what I needed. No bells and whistles but if that's what you want then this is it!
This review is from Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friendRated 4 out of 5 stars
great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one shortcoming is that the top Temperature is not that stable and it fluctuate from -20 to -15
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your experience with us, bnucell. We would like to speak with you directly, please contact us to discuss your refrigerator further. Thank you, Jennifer





