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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 652 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the ample size and space of the 18.1 Cu. Ft. Top-Freezer Refrigerator, along with its reasonable price. Many find it performs well and keeps food cold, although some note that it can be noisy and that the freezer lacks a light. A few customers also mentioned that they would have preferred additional features such as glass shelves or a deli drawer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-652 of 652 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Prefect size for my little family! Wish it had icemaker though!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    This is a great buy for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The only thing that I do not like is that when I have both doors open at the same time, they get hung on the swing back. I would recommend this product to anyone who needs a Fridge on the low price. It is worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Shelves

    Rated 2 out of 5 stars

    Noisy & poor fitting doors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes all kinds of slurping & spitting noises. Also, doors do not fit well, even after adjustment, but the gasket does seal. Best I can say is that it keeps my food cold. Wish I paid $75 more for the same model at another store that has glass shelves.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Bemmer, thank you for taking the time to share your review with us. I certainly understand the noises you are hearing may be unfamiliar to you. I welcome you to view the normal operating sounds and sights of your refrigerator in your Use and Care Guide. Your feedback will help us understand our strengths and identify areas for growth. ~Jennifer Frigidaire

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Freeze, please!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price and the freezer gets very cold very fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret this decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous refrigerator was 39 years old, figured probably not very efficient, and electric company paying me $100 to replace it, so this Frigidaire 18cf FFTR1814TW, $522 regular price, seemed like a bargain. On sale for $400, and after $100 back from electric company, costs me $300. What a shoddy piece of cr*p. Had to reverse the doors, and most screws are self-tapping in very thin metal. Flimsy wire shelves. To level unit, according to instructions, adjust screws in front to raise/lower rollers, and screw rear feet in/out. WRONG. Rear are rollers with no feet, and no adjustment available. Front are rollers that do not adjust, but there are feet that can be screwed in/out. Therefore the only way to level unit is to put a shim under one of the rear rollers, as the unit is not level left to right. I truly doubt this refrigerator will last very long. Really wish I still had the old one. Appears to be a waste of money, even at $300, and I regret the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great no frills refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very well priced. When it arrived it was nicer than I thought it would be. It works great.A very good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the basics.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful choice for my kitchen. I needed a smaller refrigerator for an economical energy rating and this got the job done.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello, we appreciate your feedback with for your recent experience with the refrigerator. We hope to continue to be able to provide you and others with new and exciting products. CurtisInt

  • Rated 1 out of 5 stars

    Stopped working after a week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 days after I bought the refrigerator, the bottom half is failing to stay cold. Beverages are lukewarm, butter is soft, etc.... Had to call for a replacement. Hopefully the exchange is good because I thought the quality of this product would be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 3 years, and never worked well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gasket tore, early on. It never kept an even temperature, often going above 40 degrees. Finally, the handle detached. This is my last Fridgidaire.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Gail! We certainly apologize for your experience with your refrigerator and would definitely like to assist. At your convenience, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST so that we are able to do so. We look forward to speaking with you.-CiCi Frigidaire

  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Broke in less than a year, not covered by warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in LESS THAN A YEAR of service. But because it took several weeks to deliver the refrigerator, the day it broke was 1 year and 3 days after the date of purchase - meaning that the manufacturer warranty expired. Repair guy said he replaced a leaky gasket, but it still would not hold coolant. I had this thing serviced 3 times before giving up on it. Unfixable. Trash.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I can certainly understand how upsetting this experience has been for you, Theo. Please contact us directly so that we may review your appliance history and see where we might be able to help. -Jennifer Frigidaire

  • Rated 1 out of 5 stars

    circuit breaker tripping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    circuit breaker tripping even not using for heavy use

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, circuitbreakertripping! Thanks for your honest review. We're sorry to hear that you're having this experience with your refrigerator. We recommend making sure that the refrigerator is on its own dedicated circuit with the correct amperage. Should you still need assistance, please take a moment to chat with us at frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Do NOT Buy it!! Broke in less than a 17 months!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT Buy it!! Broke in less than 17 months! I will never trust Frigidaire !!!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Kyle. We deeply regret to learn of your experience. We invite you to contact our customer service team to discuss this further. At your convenience, please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire

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