Customer Ratings & Reviews
- Model:
- FFTR1814WB
- SKU:
- 11360694
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Great bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works fine but was delivered with a dent in the front.
I would recommend this to a friendT.Puyallup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigarator very much. The way the meat tray can be used for either side if the refrigerator is a very nice feature .
I would recommend this to a friendDoor Swing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed the ref / freezer door swing changed. At delivery, the delivery people told me they could not do this since this refrigerator has a thermoset (or some other thing) connected to the hinge and it would take someone else to do this. I went back and checked the on line literature and could find nothing regarding this. I also checked the owner's manual and it is not clear in there. I am stuck with a refrigerator that is very difficult to get into.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello. We are truly sorry for your experience with the refrigerator and services received. After researching the door reversal instructions are found on pages 10-13 in the owner’s manual. We are here for you via live chat on our branded page. -Chris.
Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You guys rock! Professional and efficient. Thank you so much for bringing in my new fridge, and taking my old one away.
I would recommend this to a friendMade for short people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not have kept this refrigerator, but i need it. Ifeel i have to duck down to grab anything out. I am 5'6". When you turn the knob to coolest the whole plate above moves so you have to turn back down so it doesn't look broken.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day, Monixyc! We're sad to hear that the refrigerator didn't match your expectations, and we thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Our team will evaluate your review to help implement future design improvements to our product lines. If you have other concerns, please don't hesitate to connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren
Good Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent f refrigerator, but I do miss having a light in the freezer
I would recommend this to a friend- Cons mentioned:Door operation
Broken defroster
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't worked since June 2022 when I bought it. My son left the freezer door open (easier do to on this fridge). Tried twice to unplug for 48 hours and replug but the problem is the defroster. It's now close to Sept. Repair techs dont know when defroster board is coming. Kids ate spoiled milk twice. Completely unusable at this point.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you sharing your experience. We are shocked to hear that this has happened. We want to take this opportunity to learn more about this situation so that we can dive into ways we can help. Please reach out to us via Live Chat on our branded website M-F 8:30 am- 8:00 pm EST so we can gather more information. We look forward to turning this around for you. - Kailey
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been absolutely wonderful! Delivery for product not so great as it took much longer then expected or informed
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Shar. Thank you for sharing your feedback. We're sorry to hear about your experience with delivery people. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two small dents on side of refrigerator.. shipping and delivery and handling..
I would recommend this to a friendA great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge so far. Delivery was fast and easy to setup.
I would recommend this to a friendcicero
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was as described. came when promised. recommend if no frills is needed on the fridge
I would recommend this to a friendGreat!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and a great price, very happy with delivery as well!
I would recommend this to a friendPERFECT FIT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY CUSTOMER NEEDED THIS UNIT, BEST BUY IS A GREAT SOURCE FOR A MULTITUDE OF APPLIANCES
I would recommend this to a friendFrigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good unit to have in a hospital setting, reasonable price
I would recommend this to a friendBuyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was right on time. Perfect for our break room.
I would recommend this to a friendFrigidaire
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months my Frigidaire top freezer refrigerator quit working. Frigidaire is not easy to get my refrigerator fixed it’s 17 days and still not fix. Best Buy will not help because they it’s under warranty so what do you do. Keep calling everyday I don’t know how Frigidaire stays in business when they make a appointment for you if they don’t show that’s between you the the service people they don’t even notify you they aren’t coming they just want to make another appointment. they are not concerned to help get your appliance fixed
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Bat1954. Thank you for sharing your feedback. We're sorry to hear that you're having a hard time getting assistance. We understand how important it is to have your unit repaired and returned to good working condition. We would love the chance to see how we can help. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. ~Ruth
- Pros mentioned:Capacity
Frigidaire Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator for the price. Spacious and easy to adjust panels.
I would recommend this to a friend So noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this fridge it makes so much noise it’s just terrible. I don’t know how long it’s even goin tot last my all the noise
No, I would not recommend this to a friend- Pros mentioned:Capacity
Garage fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge and freezer have been great so far. A lot more room than I was expecting so perfect for a garage fridge
I would recommend this to a friend Do Not Buy This Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst product ever purchased. Less than 2 months after using this refrigerator, it became malfunctioned and stopped cooling and freezing. It turned into a hot chamber instead! Lots of money was lost due to perished food items. Save yourself the hassle and trouble, and avoid this refrigerator at all costs!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, BestBuyer! Thanks you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. We would love to see how we can turn things around for you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana