Customer Ratings & Reviews
- Model:
- FFTR1814WB
- SKU:
- 11360694
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Suafito
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store organization, courtesy with customers and among their teamwork. The spirit of cooperation exceeds expected treatment. Super discounts and a huge inve tory. Very pleased.
I would recommend this to a friendNew fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, spacey fridge. A little noisy at times, but its intermittent; the other times its quiet.
I would recommend this to a friend- Pros mentioned:Capacity
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for small kitchen. Has a lot more room than you think.
I would recommend this to a friend Frigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Frigidaire refrigerator! Delivery was great!
I would recommend this to a friend- Pros mentioned:Overall performance
SERVICE GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for our needs and the price was right. From sales help to delivery we had great customer experience. Thank you.
I would recommend this to a friend Great refrigerator with a modest price tag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this Frigidaire refrigerator. I like the amount of space it has inside. I like the LED lighting, also. This refrigerator was the perfect size for me.
I would recommend this to a friend- Pros mentioned:Overall performance
No complaints from the renters.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our condominium and had it delivered for free while we weren't there. As far as I know it works great because we haven't had any complaints from our renters. .
I would recommend this to a friend - Pros mentioned:Overall performance
Solid refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is a solid refrigerator. I would have preferred handles on the doors vs the finger slots but was looking for an inexpensive back bar unit. This meets the needs
I would recommend this to a friend - Pros mentioned:Capacity
Frigidaire 18.3 Cu. Ft. Top Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, practical with good capacity and style.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size fridge. The freezer is nice and large.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Vishal! Thank you so much for taking the time to leave us feedback. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
- Pros mentioned:Overall performance
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Thats all I have to say. Very cost effective
I would recommend this to a friend - Pros mentioned:Overall performance
Good value
|Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge. Picked it up as a temporary solution before moving. Has worked great for the last year. Still going strong
I would recommend this to a friend - Pros mentioned:Design
Good refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is functional, keeps its temperature, and holds lots of food. I like the deli drawer that moves back and forth to allow different items to fit on the shelf below.
I would recommend this to a friend Service is just as important as a nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several years of having a small apartment fridge, I was excited to upgraded to this lovely fridge and was so happy for all the extra room! Apparently I wasn't supposed to actually use all that extra room because after only 7 months of using it, it broke. Whatever, sometimes things need fixing. But Frigidaire service is awful. After throwing away all the spoiled food in my fridge, getting a confirmation call for my repair service and moving everything out of the way to make room for said repair, Frigidaire cancelled my appointment a few minutes before they closed the night before my appointment with a TEXT. And suggested a reschedule SIX DAYS LATER, with a five hour window in the middle of the work day. Maybe they are able to live without a refrigerator, but my kid prefers cold unspoiled milk (I know, she's a handful). Of course its the weekend so they are closed and I cant speak to anyone until Monday. And I cant get a different refrigerator repair person in here because it will void my warranty. Which maybe doesn't matter as they dont seem to prioritize customers or fixing their faulty products. My apartment fridge was a whirlpool, in 5 years I never had a problem. I should have stuck with them.
No, I would not recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent small refrigerator for small home, RV, etc.
I would recommend this to a friend A Disgraceful Retailer Named Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was cancelled due to the following horrific experience; NOTHING SHORT OF A NIGHTMARE! Untrained employees who are instructed to speak with customers for only several minutes, at best, do not merit my business. THIS IS NOT TRUE CUSTOMER SERVICE! I was treated as a subhuman after having endured monetary misrepresentations (or supposed credits) for damaged appliances - after waiting 14 plus hours for my delivery. The attempt to pick up my damaged appliances was cancelled -DURING THE SCHEDULED PICK UP day. Best Buy technology has yet to permit me to return my damaged items after days of waiting, creating additional delays, and preventing me from replacing these appliances from Best Buy or another competitor. Need I go on? Best Buy does not merit my business. Best Buy needs to understand it is customers, like myself who help generate their income and pay their bills.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .ScottG, thank you for sharing your experience with us. We completely understand how frustrating and upsetting this situation must have been for you. Waiting for a delivery, dealing with damaged appliances, and experiencing delays with returns can be incredibly stressful, and we’re very sorry that your experience did not meet the high standard of service we strive to provide.
While some aspects of this process fall under Best Buy’s operations, your feedback is important to us, and we truly empathize with the inconvenience and frustration you’ve faced. We appreciate you taking the time to share your perspective, as it helps us better understand the challenges customers may encounter and work toward solutions that improve the overall experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope the remainder of your day goes more smoothly. - Maico
Short Warranty and Damage upon Arrival
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator in May of 2022. It was backordered and I had to wait quite some time to receive it. When it did arrive it, the outside door was dented. I requested a replacement and BB did exchange it. The replacement refrigerator had the same issue, damage to the outside doors. I contacted BB and accepted compensation for the damage as I could wait no longer for a refrigerator. Now just shy of two years the refrigerators compressor has failed. I paid $130 for a local service company to come check the refrigerator out, they stated that replacing a compressor is close to $500 and recommended purchasing a new refrigerator. Which I did, but not from Best Buy, and not a Frigidaire.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
- Pros mentioned:Overall performance
Frigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it too longbut so far it's working great and I like it.
I would recommend this to a friend Quiet and spacious fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is quiet, nice and spacious. It is better than whirlpool.
I would recommend this to a friend- Pros mentioned:Overall performance
Fits well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Great price. Nice looking. Hard to find a refrig with freezer to fit this space.
I would recommend this to a friend