Customer Ratings & Reviews

Great freezer -- large, energy efficient, very well-designed

Was happy to find a upright freezer to coodinate with the black stainless

Best freezer I have ever had. Shelf’s are adjustable real bright light. Runs real quilt Got it on sale ; saved 300.00

Spacious, cold and just what we wanted! I would definitely buy it again.

Excellent very organized low noise freezer , an excellent deal

We no longer have to dig through frozen items. Great price.

I wanted to love this freezer but we've had two issues within the past year- both causing the freezer to thaw out pretty much completely and us having to throw out a huge quantity of food! one within the manufacturers warranty. I know this isn't the case for all but it is for us. otherwise has good door and shelf space and has a nice quick freeze functionality.

Why is the white dashes on outside door controls flashing from coldest upto recommended? Freezer

Works great, love it! Fits all my stuff, love it so much.

Very nice freezer. Large amount of space to store items.

We purchased this freezer wanting a stand up freezer for the garage. It meets our needs. It is great for those seeking a garage freezer

Works Great, Was just what we were hunting to replace our other freezer that the compressor went out on.

Works very well. Rapid freeze is extremely useful as I often wrap dumplings and it helps the dumplings to freeze quicker and before the juice soaks into the wrap and become soggy. The diff spacing in the shelves are very handy for my batch cooking for soup broth

This is a really nice upright freezer. I am happy with the clean looking inside.

I have had the freezer for one month. So far, so good. No issues. It did get frost on the top initially, but we leveled the feet and had no more issues.

Gets very cold quickly! We paired it with the fridge of the same size and love the look of the two side by side. Also the doors can be configured to open on either side.

Excellent product I would suggest this freezer for anyone looking to find an affordable freezer that gets the job done

Bad experiences and poor Frigidaire customer service. Do NOT buy this 20 CF Frigidaire Freezer. - We owned a Frigidaire freezer for 15+ years, and it worked like a champ. Based upon that experience, we chose to replace that unit with this bigger one. - We purchased this unit in July 2024 (along with the Best Buy Extended Warranty.) It has failed twice under the Frigidaire standard first year warranty. - It initially failed in April 2025. We lost about $1,000 in food. Online, Frigidaire claims they will cover $250 in spoilage, but they refused our claim. Frigidaire sent a local 3rd party repair company to service the unit. Instead of inspecting the primary freezer component and doing the repair right, they replaced a part which was easily for them to access. - The freezer failed again 2 months later in early June 2025. This time Frigidaire sent their own repair person who immediately identified the issue (the main freezing component behind the inside panel was covered with frost for some reason.) He mentioned the new units which are digital do not hold up like our previous freezer. More food spoilage, and weeks of the freezer alarm going off about once every 1-2 hours, including all through the night which has kept our dog awake. - Our unit was supposed to be repaired on 6/16/25, but they cancelled that appointment. Frigidaire staff has been friendly, however, this process has been horrible. Our unit is now due to be repaired on 6/25. Unit is currently unplugged.

Seems to be a good freezer. I had it one position past the recommended setting and it froze the ice cream so hard that I had a difficult time getting it out of the box.

Great deep freezer perfect for the amount of food I needed store