Customer Ratings & Reviews
- Model:
- FFUE2024AN
- SKU:
- 6524173
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 20.0 Cu. Ft. Garage Ready Upright Freezer for its ample storage space, overall performance, and quiet operation. Many appreciate the convenient temperature control, the size, shelves and elegant design. A few customers noted sparse directions for leveling.
This summary was generated by AI based on customer reviews.
Do Not Buy This Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in Dec 2023, installed by Best Buy in Jan 2024. It is Nov 2025 and found this morning that the freezer interior is warm and all the food in it spoiled. We bought this specifically because it is supposed to have an audible alarm when warm or the door left open. No alarm warned us of any issues. Just ruined $500 worth of food. Spoke with Best Buy and their response was "regret to inform you" they won't fix it. Best Buy's customer service is as bad as this unit's quality.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi DanU! Thank you for reaching out. We’re very sorry to hear about the issue with your freezer and the spoilage of your food. We understand how frustrating this must be, especially given that the alarm feature did not alert you to the problem.
For further assistance, please contact our Customer Care Team via Live Chat at Frigidaire.com or by phone at 1-877-435-3287, Monday–Friday 8:30 AM–8 PM ET and Saturday 9 AM–6 PM ET. Our team will be happy to review your situation and help determine the best next steps. - Reed
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than the previous Frigidaire stand up freezer that its replacing but it still does the job.
I would recommend this to a friendAwesome freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer Awesome customer service Fantastic crew
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to tell for sure but, so far so good.m, we shall see in the future.
I would recommend this to a friendMy Food Savior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right Size Right Color And keeps food Frozen EFFICIENTLY Too! What more could you ask for?
I would recommend this to a friendBest purchase ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what everyone should buy to store frozen food! I am enjoying this product
I would recommend this to a friendGame freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking freezer so far so good. I hope it lasts a long time since the one I purchased prior (Whirlpool) took a crap in one month and spoiled $1500 worth of food.
I would recommend this to a friend20cf fridgidaire freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer, so happy with it and keeps my food frozen nicely .
I would recommend this to a friendThis is a very nice freezer.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best freezer I've ever had. You can see everything in it very nice.
I would recommend this to a friendBest Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer ! And the delivery team was great! Very professional and helpful
I would recommend this to a friendExcellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. Interior is spacious and shelf’s adjustable for different size food.
I would recommend this to a friendNice Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the carbon look and no fingerprints ever...I have no complaints. Would recommend.
I would recommend this to a friendGreat Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and customer service at the sale was great!
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing freezer built wonderfully very sturdy! Highly recommended.
I would recommend this to a friendI guess we got the lemon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one delivered was damaged and the light didn’t work. Best Buy replaced it with another one which had minor damage, but which we accepted. The light went out the next day. Two months later this supposedly frost-free freezer is continually frosted over so badly that we can’t see the food inside and the outside structure is bowing. Also, no lock (I thought all freezers had locks these days).
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience with us, and we are truly sorry for the issues you've encountered with your freezer. It’s incredibly frustrating to deal with a product that isn’t functioning as it should, especially after a replacement. We apologize for the inconvenience caused by the damaged delivery and the recurring issues with the freezer. Please reach out to your local dealer for assistance about the damaged appliance. - Jessica
Frigidaire Upright Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built freezer, works as described in garage heat/cold
I would recommend this to a friendGreat Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and when first turned on it got cold quickly
I would recommend this to a friendVery good buy love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whats not to like? it great product well worth the price.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my previous Frigidaire freezer with a new Frigidaire freezer. The only problem I have is that the shelves are half the size of my old freezer.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Speaker! We want to personally thank you for sharing your important quality concerns and experience with us. Rest assured that our team will evaluate your review to help in implementing future design improvements to our product lines and our engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Shelves flimsy and must break easily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the shelves came broken upon delivery. I was hoping for either a replacement shelf or the cost of the replacement shelf, but they would not provide that so I returned it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about your experience. Receiving a broken shelf is understandably frustrating, and we regret that a resolution wasn’t possible. We appreciate you sharing your feedback, and we’ll use it to help improve our delivery and customer support processes. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian