Customer Ratings & Reviews
- Model:
- FFUE2024AN
- SKU:
- 6524173
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 20.0 Cu. Ft. Garage Ready Upright Freezer for its ample storage space, overall performance, and quiet operation. Many appreciate the convenient temperature control, the size, shelves and elegant design. A few customers noted sparse directions for leveling.
This summary was generated by AI based on customer reviews.
Don't bother buying from here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in damaged. Replacement was in backorder and delayed twice. Second time it was unknown delivery date
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Zein, thank you for sharing your experience with us. We’re very sorry to hear that your unit arrived damaged and that the replacement process has been delayed, especially with the second delay resulting in an unknown delivery date. We understand how frustrating and inconvenient that must be, particularly when you’re depending on your appliance and expecting a smooth resolution.
Receiving a damaged product is disappointing enough, and extended backorder delays only add to that frustration. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience this has caused you. Your time and patience are valuable, and we regret that the process has not met expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Name brand with poor Quality Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 7/9/25 and delivered 7/30/25 and stopped working 8/30/25. Scheduled a technician to take a look at it, the compressor/inverter failed after 1 month of use. Disappointed in Fridgaire, you pay a lot of money for stuff that fails in 30 days. Hopefully this is a one off, will update if so.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi ChadP! Thank you for sharing your feedback. We’re very sorry to hear about the issue with your appliance and understand how frustrating it must be to experience a failure so soon after delivery. We appreciate that you’ve scheduled a technician to assess the problem, and we hope this is an isolated issue. For any further assistance or updates, please contact our live chat at Frigidaire.com or call our customer support line at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM ET. - Reed
DO NOT BUY THIS JUNK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is junk. The first one delivered with the door falling off and took a month to get a replacement, second one will not cool and is next to impossible to get Frigidaire or Best Buy to do anything about it and has yet to be replaced. I have been trying for 4 months to get the freezer replaced and get nothing but a run around, from Frigidaire and Best Buy. This is after numerous phone calls to both companies. Each is blaming the other. So DO NOT BUY THIS PRODUCT.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! It is so terrible that you have gone through this. We want you to know that, as a customer, you are significant to us and that we will make every effort to meet your needs. We hope that, before you end up with your thoughts, the right resolution was offered and provided. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Worse frezzer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gotten two in 1year.The first one worked for less than 1 month and stopped working.It was returned and i bought another one and it also stopped wotking.Obviously there is a defect with this product.I am disappointed.Please don’t waste you money on this product.Their customer service is also unprofessional.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .This is absolutely not the experience we want for any of our customers, and we truly regret the frustration you’ve faced — especially after replacing the unit only to encounter the same issue again. That’s understandably disappointing. We’d like to look into this further to determine what went wrong and help make things right. If you're open to it, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Still waiting for it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had delivery cancelled 3 times now over 3 weeks so kind of hard to review something that you can't even get delivered
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Christopher! We sincerely apologize for the repeated delivery delays and understand how frustrating it must be to wait for an appliance you haven’t even received yet. This is not the experience we want for our customers, and we truly regret the inconvenience caused.
We would like the opportunity to review your order and work with our delivery team to get your appliance to you as quickly as possible. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get another one order, wasnt working. So I.have to wait a fewer more weeks
No, I would not recommend this to a friendAn awful Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Sept 2024. Now June 2025. Have lost all food twice due to Freezer Failure! It took weeks to repair the first time. Now a horrible run around with Frigidaire and Sears Appliance repair! I do NOT recommend this item!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .That sounds incredibly frustrating—losing food once is bad enough, but twice? That’s a huge inconvenience and a waste of money. I can’t imagine how stressful it must be to deal with all the back-and-forth between Frigidaire and Sears Appliance repair, especially when it’s already been a long wait for the first repair.
It’s clear you’ve had more than your fair share of issues with this freezer, and I can totally understand why you're done with it. A freezer is supposed to keep your food safe, not cause you more headaches! If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
door doesn't close
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door doesn't close well, it gets snowy inside.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear that you’re experiencing issues with the door not sealing properly and frost buildup inside your unit. This may be due to an improper seal or alignment. We recommend checking the door gasket for any obstructions or gaps. If the issue persists, our team would be happy to assist you further. Please contact us at 1-800-374-4432 or visit www.frigidaire.com for support. We appreciate your feedback and the opportunity to help resolve this for you! -Rox
Bad freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a bad door gasket which is leaking causing excessive frost and ice to the inside of the unit and have been waiting for almost a month for repairs ready to send back
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear of the difficulties you're experiencing and understand your frustrations. We are more than happy to assist you in a prompt manner. When time permits, please feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
Order was canceled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This order was cancelled due to an unexceptable change in the delivery date.
No, I would not recommend this to a friendmr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never deliver . they reschaduale threee times but was never successful to deliver
No, I would not recommend this to a friend- Pros mentioned:Storage space
Awesome freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, lots of space, great shelves. Looks good also.
I would recommend this to a friend 5 stars for me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I purchased this upright freezer. I've been wanting one for a long time. It is spacious. It is nice not to have to dig for my items. I can see what I need at a glance. The door is really snug. Don''t have to worry about it not closing. I looked at many uprights & glad I chose this one. 5 stars for me!
I would recommend this to a friend- Pros mentioned:Storage spaceCons mentioned:Leveling
Great freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Lots of storage! Had a little tough time getting it leveled properly since it’s in my garage on a slight slope. Wish the legs adjusted out more.
I would recommend this to a friend - Pros mentioned:Noise level
Simple, quiet and quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew adulting could be so amazing with this stand-up freezer. I no longer have to search for something at the bottom of a chest freezer that is several years old and frozen solid. This freezer has a simple yet effective storage shelves with a bin at the bottom for small/loose stuff. It simply is a life saver for families to easily see what's needed and what's in supply. Freezer is good quality, easy to setup and quiet!
I would recommend this to a friend - Pros mentioned:Storage space
Happy to be back with a standup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and space. we had a standup freezer before and after we moved and left it behind we decided to just go with the chest freezer although those work for many after a year of digging and finding and losing stuff, went back to stand up in this model is great fits nicely in the garage so much better visibility and organization.
I would recommend this to a friend Answered prayers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CUSTOMER SERVICE ABOVE AND BEYOND THE CALL OF DUTY. I had just arrived home from the hospital where my husband had a heart attack. It was after 5 PM and when I opened the garage door, water was flowing from my stand-up garage freezer and I had just filled it with over $1000 in frozen food. I called Lowes and Home Depot to see if they could get me a replacement freezer that evening. I called Best Buy and the contact said that they did not have anything in stock. After being turned down by all, I saw a block on my screen that gave me the number of the Best Buy agent and I called him. I told him my story and he said if I could pick it up, he had a Frigidaire that had been returned. I got my son in Fallbrook to come pick it up and my food was saved. God bless that agent!! I love it!
I would recommend this to a friendjoey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really like the space nice and clean design, delivery staff were great, they unloaded and set everything up and showed my wife the features, took the old freezer away and cleaned everything up
I would recommend this to a friend- Pros mentioned:Storage space
You won't regret it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this freezer for about 4 months now. Talk about a game changer. It has lots of space and I love the door shelves. The outside looks really high end and sleek. I am beyond happy with my purchase of this freezer.
I would recommend this to a friend - Pros mentioned:Storage space
Great looking Freezer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, lots of room. Works very nice and easy to figure out.
I would recommend this to a friend