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Customer Ratings & Reviews

$999.99
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Customer reviews

Rating 4.5 out of 5 stars with 230 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the 20.0 Cu. Ft. Garage Ready Upright Freezer's spacious capacity and overall performance, with users noting its attractive appearance in their homes. The freezer's size and quiet operation are also well-received, along with its effective temperature control. Furthermore, the design and color options have garnered positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 230 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Would buy another if needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good space and shelves fits well in the space i wanted it in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice garage addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friggin awesome! I am going to recommend to everyone in the market!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A+ Deep Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room! We love this deep freezer. The fact that its a stand up is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big bang, small energy bill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a commercial upright energy hog freezer. I love the fact I will never have to defrost and this is energy efficient. My only minor complaint is that there should be another shelf or two, but I am solving that with bins from Big Lots. Overall, I am super happy that I will never have to defrost.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer -- large, energy efficient, very well-designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to find a upright freezer to coodinate with the black stainless

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and the colour is exactly what i needed for my family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, cold and just what we wanted! I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pleased consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just received our new freezer. So far we are very pleased with the size and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organized low noise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very organized low noise freezer , an excellent deal

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best purchase I’ve made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We no longer have to dig through frozen items. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridgidaire Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer. Large amount of space to store items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I have ever had. Shelf’s are adjustable real bright light. Runs real quilt Got it on sale ; saved 300.00

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I guess we got the lemon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one delivered was damaged and the light didn’t work. Best Buy replaced it with another one which had minor damage, but which we accepted. The light went out the next day. Two months later this supposedly frost-free freezer is continually frosted over so badly that we can’t see the food inside and the outside structure is bowing. Also, no lock (I thought all freezers had locks these days).

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience with us, and we are truly sorry for the issues you've encountered with your freezer. It’s incredibly frustrating to deal with a product that isn’t functioning as it should, especially after a replacement. We apologize for the inconvenience caused by the damaged delivery and the recurring issues with the freezer. Please reach out to your local dealer for assistance about the damaged appliance. - Jessica Frigidaire

  • Rated 4 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is the white dashes on outside door controls flashing from coldest upto recommended? Freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Rapid freeze is extremely useful as I often wrap dumplings and it helps the dumplings to freeze quicker and before the juice soaks into the wrap and become soggy. The diff spacing in the shelves are very handy for my batch cooking for soup broth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this freezer wanting a stand up freezer for the garage. It meets our needs. It is great for those seeking a garage freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charlie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Was just what we were hunting to replace our other freezer that the compressor went out on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand New and did not freeze. Be Aware if you purc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived non functioning. Where is the QC on this unit? All our frozen food is aa wasted. That's a full freezer full. Unit acted like it's working. Power on but did not freeze. Thought it will take a few showers to freeze. Did not know it did not freeze thill the next morning when ice cream became milk shake. Placed thermometer to see what's the reading. 47 degree and was plugged in and the light works. A freezer at 47 degree. I might as well leave it outdoor instead of paying for a new freezer. Best Buy did replace with a new replacement and seems to be working so far. I am very disappointed about the amount of $$ lost on my frozen food and no QC check to see if the unit is working before shipping it out to the customers.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello valued consumer, thank you for sharing your experience with us. We’re truly sorry to hear about your experience and the frustration this has caused. Receiving a freezer that appeared to be running but failed to cool properly, resulting in the loss of a full freezer of food, is incredibly disappointing, and we completely understand your concerns about quality control.

      A freezer reading 47 degrees while powered on is certainly not the performance we expect from our products. Please know that our appliances go through multiple inspections and testing procedures before leaving the factory, and situations like this are not representative of the standards we strive to uphold. That said, we recognize that this does not undo the inconvenience and financial loss you experienced.

      We’re glad to hear that Best Buy was able to replace the unit and that the new freezer appears to be working properly so far. Your feedback regarding quality checks and the impact this had on you is important, and we will be sure to share your comments with the appropriate teams for review.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!

      - Maico Frigidaire

  • Pros mentioned:
    Space

    Rated 1 out of 5 stars

    Frigidaire freezer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this freezer but we've had two issues within the past year- both causing the freezer to thaw out pretty much completely and us having to throw out a huge quantity of food! one within the manufacturers warranty. I know this isn't the case for all but it is for us. otherwise has good door and shelf space and has a nice quick freeze functionality.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your experience, Samm. We’re truly sorry to hear about the issues you’ve faced with your freezer thawing out, especially having to discard so much food. That’s incredibly frustrating.

      We understand how disappointing this must be, particularly since one of the problems occurred during the warranty period. We appreciate your patience and are glad to hear you like the door and shelf space, as well as the quick freeze feature.

      If you haven’t already, please contact our Customer Support team via Live Chat on our website or by calling 1-800-374-4432. We’d like to review your case and see how we can assist you moving forward to prevent any future issues.

      Thank you again for your feedback. We value your business and hope to improve your experience with Frigidaire. - Maico Frigidaire