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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the ample storage space and convenient size of the 20.2 Cu. Ft. Frost-Free Upright Freezer. Positive feedback also highlights its quiet operation, effective door seal, and fast freezing capabilities. While some users mentioned occasional issues with freezing and the compressor, the majority of reviews praise its performance and value for the price. The frost-free feature and bright interior lighting were also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 644 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    great value for the almighty dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just bought the frigidaire 20.2 upright freezer. WOW! talk about big and spacious...delivered and installed by best buy contractor's. luv ittt...i had the 12.0 and this one seems to have double the space...

    I would recommend this to a friend
  • Pros mentioned:
    Door seal

    Rated 4 out of 5 stars

    Great freezer... really tight seal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this freezer is a good one. However the seal on this freezer works so well that when I pull on the door the entire unit comes rolling towards me. I have to put my foot on the bottom of the unit when I open the door now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upright freezer for its roomy and white lighted interior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price, great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for the size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around an found the exact same freezer was up to $100 more at other stores. I appreciated the delivery guys who set it up for free and made sure I was happy before they left!

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 4 out of 5 stars

    Huge freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't measure the room it was going in and it's too tall so it's not in an ideal spot (not the freezers fault) so wish we went 1 size smaller and its freezes over pretty quick so I have to clean it every 2months.

    I would recommend this to a friend
  • Pros mentioned:
    Door seal

    Rated 5 out of 5 stars

    So far so good- the seal is great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven't gotten our first electric bill- the main reason we replaced our 30+ year old one. But the energy rating was great. Love the tight seal on the door. it won't open easily, which i really lo=ike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we replaced a freezer that was over 50 years old and still running. Hopefully this one will last at least half that long. This one is frost-free, which I typically don't buy because they're not as electric efficient; but being new, it has to be more efficient than my old one. there's lots of room. two things I'm not thrilled: my old freezer had a basket on the bottom which made it easy to get to things in the back on the bottom shelf. This one does't. And the shelves on the door don't seem to be well made, like they might break easily. Otherwise, I love the freezer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unit is fine ,vendor was an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience dealing with Best Buy delivery is an experience you want to avoid If it wasn’t for the 2 guys who actually delivered the freezer I would have returned and taken my money else where Even the promised follow up from custome4 support never happened Fool me once OK fool me twice becomes an issue ,third time now I will search other options completely before another purchase through Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is the largest one that I have ever purchased. I can find things much quicker than than the chest freezer it replaced. Its louder than my chest freezer was but its in the garage so it doesn't matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is an excellent produce for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is a bit larger than I expected but it works fine. Only time will really tell if the quality is there. It was easy to install and level. We placed in an unfinished part of our basement so noise is not a problem. To some it may be considered loud but that certainly depends on where it is placed. Our high end refrigerator is sometimes loud but it is close to our living room. I think this is an excellent no frills high capacity freezer. It is exactly what we wanted so we could do some bulk shopping and use our food savor to portion out various meals.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the freezer for a month now and I love it. I don't find it to be that loud as previous reviews have said. It has plenty of room, with deep shelves. I would recommend this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this freezer for about three weeks and so far is performing flawlessly. Has a huge amount of storage space in a very bright light so you can see everything inside.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I was looking for a 21 CF appliance, but they didn't have one. Instead I purchased this 20.2 Cu.Ft. freezer. It works great, has plenty of storage for my needs and was a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a freezer and after looking at few of them we picked this and it was wise choise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every aspect of this purchase. Effecient roomy and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a large freezer, this is it. The air blower is located at the top, so there is little chance it will be blocked by food. Best Buy, best price. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. I love how bright the light is inside.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    An excellent pick up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this purchase. It is everything I was looking for in the freezer...great space to store foods. It is a workaholic!

    I would recommend this to a friend