Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 464 reviews
Rated 4 out of 5 stars
Freezer door pops open.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to be careful when closing the refrigerator door. If you use any force behind closing the refrigerator door, the freezer door opens and closes slightly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Frigidaire, the brand, has always been my first choice wen buying appliances. Although this particular purchase was not for my proper use, it was a gift for my daughter's house.
I would recommend this to a friend
Rated 5 out of 5 stars
As advertised
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality as expected. Delivered arrived on time and in working order.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
No problems so far
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. No complaints for a basic refrigerator.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is very spacey with lot's of room, but I did notice the fan running. It's not all the time, but when needs to reach temperature. Don't recall my existing making noise, but it could have, just lower sound.
Hello, Matt! We’re glad to know you’ve enjoyed the spacious design of your new refrigerator, but we understand there is some concern regarding the sound of operation compared to your previous unit. Since most modern refrigerators use a more energy efficient compressor than before, you may notice a few unfamiliar sounds as these operate much faster than older models. However, feel free to connect with us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) if you ever feel anything sounds unusual. We’d be happy to investigate and help! ~ Hailea
Rated 4 out of 5 stars
Needs more shelves
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Could have included another shelf in the freezer. The height of the freezer is big but organizing food in it is a bit of a challenge with only one shelf.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the glass shelves. A lot of space on the door. Only thing I would change is to make one of the shelves on the door to be not so deep for smaller jars. The others are great being deep as gallon size milk fits well on door.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Great price! Plenty of room in both fridge and freezer!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this fridge in March and it’s already breaking down. Makes this loud noise and won’t cool properly. Now the strips in the door that helps shut the door is falling apart.
I regret making this purchase. We’ve been without a fridge for almost a month trying to get it fixed
The company has sent one repair company never got back to us regarding parts.
We’re waiting on a second company with parts.
In a time where making large purchases can make or break the bank you trust companies will provide you with a new product as stated.
This is clearly a refurbished fridge sold as new.
There’s no way a new product has all these complications so early in its lifespan.
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by these issues with your refrigerator. We understand how important it is to have a reliable appliance, especially during this time.
We recommend reaching out to our dedicated support team for further assistance. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team will work closely with you to address your concerns and explore possible solutions. - Maria
Cons mentioned:
Finish
Rated 1 out of 5 stars
Cheap! Buy better quality!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor quality all the way around . Super sharp piece on the door to cut yourself badly! I sould have taken a picture. Ouch! Be careful.
Stainless finish is total garbage. My Mr. coffee has a nicer stainless finish. Spend more on better quality.
Microwave is the same poor quality. Fan sounds strange. Weird power surges.
Thank you for taking the time to share your feedback with us, Debra. We’re sorry to hear about your experience with the product and the issues you’ve encountered, including the sharp piece on the door and concerns about the stainless finish, fan, and power surges. Your safety and satisfaction are very important to us, and we appreciate you bringing this to our attention. We want to assist you further to address these concerns and ensure your refrigerator is functioning as intended. Please reach out to us directly via live chat or by calling us at 1-800-374-4432. Our customer care team is available Monday through Friday, 8:30 AM to 8:00 PM EST, and Saturday from 9:00 AM to 6:00 PM EST to help find a solution. We value your feedback and are committed to providing quality products and service. Please don’t hesitate to contact us so we can assist you further. - Maria
Rated 5 out of 5 stars
New Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refrigerator for our garage because the one in our house isn't big enough for our family. I'm very happy with it. It's 101 degrees outside right now and the fridge is working great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes some odd sounds. I don’t think it will last long.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thanks for sharing your feedback. We understand that unexpected noises can be concerning, especially with a new appliance. Some sounds are normal during operation, but we’d be happy to help determine if what you're hearing is out of the ordinary. If you’d like, please reach out to us with a description or recording of the sounds — our team can help assess whether service might be needed under warranty. We want to make sure your fridge performs reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Rated 5 out of 5 stars
Simple fridge is best fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple fridge for simple demands. Keeps things cool without all the potential for things to break. Pretty easy to switch the door hinge if you follow the directions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The freezer door pops open every time we shut the fridge door; we finally had to install a child-lock. Both the fridge and freezer have stopped getting cold. We’ve been freezing icepacks outside to try to keep it useable (it’s slightly colder than the house, with the fridge between 40-50 degrees F). Second repair team here, (which of course takes weeks to schedule) saying it’s “notorious” for the defrost/deepfreeze timer getting “stuck” (didn’t see this in any reviews before we bought). Considering the last one (different brand) lasted almost 30 years and this one under six months, can only hope it gets fixed or the warranty replaces it but will never buy Frigidaire again!
Thank you so much for taking the time to share your feedback, and I’m really sorry to hear about the issues you’ve been experiencing with both the freezer and fridge. I want to assure you that we’re committed to getting this resolved for you, and the service team will continue working to address the problem.
If you'd like further assistance, or if you'd like to discuss the next steps for your repair, please don’t hesitate to reach out to us. You can connect with us via Live Chat or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help and support you through this process. ~Juan