Customer Ratings & Reviews
- Model:
- FFTR2045VB
- SKU:
- 6398468
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.
This summary was generated by AI based on customer reviews.
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Died after a year. Look elsewhere, please.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear your appliance didn’t meet your expectations and stopped working after a year. That’s certainly not the experience we want for our customers. Please contact our customer care team directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Frigidaire fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a basic fridge, but is missing some organizational items, such egg holder and butter container. I had to buy shelves so that foof is not on top of each other. Not sure how strong the door shelves are. Also it doesn't cool evenly. The food in the back froze (like the lettuce box).
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. - Jessica
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, and I loved the free delivery offer. Painless purchase.
I would recommend this to a friendNew Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the updated technology in this refrigerator.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for your awesome review! Please know that innovation drives everything we do and it's great to hear that you are enjoying the technological upgrades the refrigerator provides. Thanks for being a part of the Frigidaire family! - Damon
Package deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased several items and I would buy more if I get a deal
I would recommend this to a friendbroke 3 times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.useless, broke after two months, do not buy this one anymore
No, I would not recommend this to a friendformed ice crystals - replacement did the same
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge itself, especially the wide deli bin and the adjustable shelves, but it started forming ice crystals around the freezer door seal right away. We had it returned and replaced with a new one, same model, and now that one is forming ice crystals. It is a real hassle to get in touch with Best Buy on the phone for customer service.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, MKog! We're sorry to hear that you're experiencing ice forming in the freezer so soon after purchasing. This certainly isn't how we would want our relationship to start and we would like to help. At your earliest convenience, please contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, easy to move around and setup, gets dirty easily
I would recommend this to a friendDetached Freezer Door
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator but not even 30min after delivery the freezer door falls off. The bracket on top is totally detached. I'll update when I receive the replacement refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Aaron. We're sorry to hear this is the kind of experience you've had. We want to make sure you get the right assistance you need. If you need any help, please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
- Cons mentioned:Finish
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. The only issue I has was it came with scratches on the freezer door.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, AmandaR! We're glad to hear that you love this fridge except for the scratches on the freezer door. We appreciate you taking the time to share your feedback with us and for bringing this to our attention. We would like to ensure that your concern will be properly addressed. At your convenience, please contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought appliance back in June 2024. Not even 6 months later, the cooling unit is fried. Best Buy pushes you to connect with the manufacturer, which is hard to do. Then, the manufacturer has you reach out to a service person to schedule/confirm service appt. It's a lot of unnecessary rigamoral.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Jhens! We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come. I'm sorry to learn that the compressor took time to ship out.
I surely understand your perspective. For any help needed, please feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom drawers, useless plastic is very thin pictures don’t do it any justice
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, KeithC. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Black fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s not enough space in the freezer. Shelves is missing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations. Julie, our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Manufacture defalt
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but issues with freezer. Door kept freezing with icesicles. Multiple repair visits. Then they finally replaced. NOW having same issue
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Poor craftsmanship
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine but the craftsmanship leaves a lot to be desired. You can visibly see glue where the freezer door is put together. Maybe this was a re-sell but not disclosed to me as such? Not sure but I won’t be buying another Best Buy appliance. Tried to take/upload photo but it keeps failing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We're sorry to hear that you feel this way and would love to know what it is that you dislike about the refrigerator. We regularly use consumers' feedback for the continuous improvement of our product and welcome your opinion. Please contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Jessica
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY Bought from Traverse City MI on 6/30/23…and already dead. This unit was inside and didn’t even last 2 years! Wont let me give zero stars.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Scuba40Starwars! Your comments are vital to us in improving future appliances. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 20 Cu. Ft. Garage Ready Top Freezer Refrigerator FFTR2045VS. We're here to help.
If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
nosey
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noisy the unit is nice, clean, but very noisy. nice shelfs
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Amazingmachine! Thank you for sharing your feedback with us. We’re sorry to hear of your concerns regarding the refrigerator noises. This model is equipped with a high-efficiency variable speed compressor which may introduce some unfamiliar sounds. Feel free to refer to your Use & Care manual where you can find more information on common sounds. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Do Not buy hiis one!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. Door opens on the wrong side; there's a crack in the freezer; constant delays in getting assistance. Initially frig was delayed 30 days and now there''s another 30 day delay to get a replacement. Time line keeps changing. Wish I never made this purchase!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, MoCat! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. We would love a chance to review your concerns to see how we can improve your overall experience. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
Defective, cost us money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and set up- never cooled correctly. After 2 service calls found to have non repairable internal leak, Fridgedaire “bought back” w/out reimbursing sales tax or removing unit. We bought a different brand and had to pay have this one removed. All this occurred over a 3 month period, never having a working frig. Disappointed in brand and service (not the repair service- they were great but unable to help). No more Fridgedaire appliances for us.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Do not buy.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning, when the temperature gauge was set to the coldest setting, the refrigerator froze. But when it was set to almost coldest, it was too warm. 9 months after buying, the freezer stopped freezing and everything in it melted.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Eric! We are saddened to learn that you are having such issues with your refrigerator. We want to see what we can do to make it right. At your earliest convenience, please contact us by chat on our web page Monday through Friday from 8:30 am-8 pm EST. -Chris
