Customer Ratings & Reviews
- Model:
- FFTR2045VB
- SKU:
- 6398468
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought appliance back in June 2024. Not even 6 months later, the cooling unit is fried. Best Buy pushes you to connect with the manufacturer, which is hard to do. Then, the manufacturer has you reach out to a service person to schedule/confirm service appt. It's a lot of unnecessary rigamoral.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Jhens! We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come. I'm sorry to learn that the compressor took time to ship out.
I surely understand your perspective. For any help needed, please feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Black fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s not enough space in the freezer. Shelves is missing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations. Julie, our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY Bought from Traverse City MI on 6/30/23…and already dead. This unit was inside and didn’t even last 2 years! Wont let me give zero stars.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Scuba40Starwars! Your comments are vital to us in improving future appliances. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 20 Cu. Ft. Garage Ready Top Freezer Refrigerator FFTR2045VS. We're here to help.
If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Poor craftsmanship
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine but the craftsmanship leaves a lot to be desired. You can visibly see glue where the freezer door is put together. Maybe this was a re-sell but not disclosed to me as such? Not sure but I won’t be buying another Best Buy appliance. Tried to take/upload photo but it keeps failing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We're sorry to hear that you feel this way and would love to know what it is that you dislike about the refrigerator. We regularly use consumers' feedback for the continuous improvement of our product and welcome your opinion. Please contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Jessica
Manufacture defalt
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but issues with freezer. Door kept freezing with icesicles. Multiple repair visits. Then they finally replaced. NOW having same issue
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
broke 3 times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.useless, broke after two months, do not buy this one anymore
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about your experience and that the product broke after such a short time. That’s definitely not the quality we aim to deliver. Please reach out to our customer support team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
nosey
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noisy the unit is nice, clean, but very noisy. nice shelfs
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Amazingmachine! Thank you for sharing your feedback with us. We’re sorry to hear of your concerns regarding the refrigerator noises. This model is equipped with a high-efficiency variable speed compressor which may introduce some unfamiliar sounds. Feel free to refer to your Use & Care manual where you can find more information on common sounds. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Do Not buy hiis one!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. Door opens on the wrong side; there's a crack in the freezer; constant delays in getting assistance. Initially frig was delayed 30 days and now there''s another 30 day delay to get a replacement. Time line keeps changing. Wish I never made this purchase!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, MoCat! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. We would love a chance to review your concerns to see how we can improve your overall experience. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
Do not buy.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning, when the temperature gauge was set to the coldest setting, the refrigerator froze. But when it was set to almost coldest, it was too warm. 9 months after buying, the freezer stopped freezing and everything in it melted.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Eric! We are saddened to learn that you are having such issues with your refrigerator. We want to see what we can do to make it right. At your earliest convenience, please contact us by chat on our web page Monday through Friday from 8:30 am-8 pm EST. -Chris
Defective, cost us money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and set up- never cooled correctly. After 2 service calls found to have non repairable internal leak, Fridgedaire “bought back” w/out reimbursing sales tax or removing unit. We bought a different brand and had to pay have this one removed. All this occurred over a 3 month period, never having a working frig. Disappointed in brand and service (not the repair service- they were great but unable to help). No more Fridgedaire appliances for us.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Frigidaire is BEST not Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Frigidaire refrigerator broke 5 weeks after I bought it and Best Buy would not fix it or help me in anyway they said warranty was 2 weeks only. So I called Frigidaire and they help sent a repairman the next day and he fixed it with No Charge at all. As for Best Buy Never again will I buy anything from them. But Frigidaire I will buy all appliances they are the BEST!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback with us, Annelle! We strive to provide the best experience for our customers. If there is anything we can do to help, please let us know! You can always reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor went out in 16 months. Of course the warranty is only 12 months.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Chris
They used to be good....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are prone to freezing over, so buyer beware...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry that this has been your impression with our product, Dave. Our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. Should you need any assistance, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
If you purchase, make sure you get the warranty.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge in December 2023. In June 2024, the refrigerator is having a problem keep temp. The freezer is fine. But in a little over 6 months of having it, I’m having issues. I’m highly disappointed not only because of that but because I opted out of getting the warranty because it wasn’t in the budget.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator came DOA (dead on arrival) did not work - wasn’t able to get a replacement for 7 weeks. We were without a refrigerator for Christmas with over 20 guests
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, JessicaB! Thank you for sharing your experience with us. We are sorry to hear that it has not been the best. This is certainly not what we would want for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Disrespectfully treated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still awaiting my shelves. I month plus frig came missing parts called immediately was lied to ever since. Reordered fridge only to get lied to again delivery man was never on my camera
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the delivery of your appliance. For delivery concerns we do recommend reaching out to the dealer for further assistance. - Jessica
VERY Poor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor started to failed within 3 hours of installation. Poor quality. Buyer beware. Best Buy was great at making the return easy. Bought LG in its place for $20 more.
No, I would not recommend this to a friendWorst ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator about to go through a third exchange and lost all my food and time away from work and fire smell in my whole house very lucky my house didn't catch fire ....worst purchase
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi,
These are words we never like to see, however, we're here to help every step of the way. The safety of our extended families is number one for us. And we're sorry that you didn't get this experience. We're here for you should you still need assistance, call us anytime at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
DO NOT BUY THIS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Compressor failed 14 months after purchase. Quoted $1295 for the fix.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, EdwinH. We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
We’re sorry to learn that your experience with our brand was less than satisfactory. Please know that we strive to produce quality products, and your feedback does not go unnoticed.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any specific assistance with the appliance, feel free to reconnect with us on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Sometimes a customer receives a bad unit...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, our refrigerator didn't work when it was delivered. It's been returned and we are awaiting Best Buy's refund of our payment.
No, I would not recommend this to a friend