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Customer Ratings & Reviews

$679.12
Save $220.87
Comp. Value: $899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 487 reviews
  • Rated 1 out of 5 stars

    Wish it was better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in March and it’s already breaking down. Makes this loud noise and won’t cool properly. Now the strips in the door that helps shut the door is falling apart. I regret making this purchase. We’ve been without a fridge for almost a month trying to get it fixed The company has sent one repair company never got back to us regarding parts. We’re waiting on a second company with parts. In a time where making large purchases can make or break the bank you trust companies will provide you with a new product as stated. This is clearly a refurbished fridge sold as new. There’s no way a new product has all these complications so early in its lifespan.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by these issues with your refrigerator. We understand how important it is to have a reliable appliance, especially during this time.

      We recommend reaching out to our dedicated support team for further assistance. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team will work closely with you to address your concerns and explore possible solutions. - Maria Frigidaire

  • Rated 1 out of 5 stars

    So disappointed! Thought it was a good brand!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door pops open every time we shut the fridge door; we finally had to install a child-lock. Both the fridge and freezer have stopped getting cold. We’ve been freezing icepacks outside to try to keep it useable (it’s slightly colder than the house, with the fridge between 40-50 degrees F). Second repair team here, (which of course takes weeks to schedule) saying it’s “notorious” for the defrost/deepfreeze timer getting “stuck” (didn’t see this in any reviews before we bought). Considering the last one (different brand) lasted almost 30 years and this one under six months, can only hope it gets fixed or the warranty replaces it but will never buy Frigidaire again!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you so much for taking the time to share your feedback, and I’m really sorry to hear about the issues you’ve been experiencing with both the freezer and fridge. I want to assure you that we’re committed to getting this resolved for you, and the service team will continue working to address the problem.

      If you'd like further assistance, or if you'd like to discuss the next steps for your repair, please don’t hesitate to reach out to us. You can connect with us via Live Chat or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help and support you through this process. ~Juan Frigidaire

  • Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some odd sounds. I don’t think it will last long.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for sharing your feedback. We understand that unexpected noises can be concerning, especially with a new appliance. Some sounds are normal during operation, but we’d be happy to help determine if what you're hearing is out of the ordinary. If you’d like, please reach out to us with a description or recording of the sounds — our team can help assess whether service might be needed under warranty. We want to make sure your fridge performs reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy at a great price. It really has the perfect layout for a smaller space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap! Buy better quality!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality all the way around . Super sharp piece on the door to cut yourself badly! I sould have taken a picture. Ouch! Be careful. Stainless finish is total garbage. My Mr. coffee has a nicer stainless finish. Spend more on better quality. Microwave is the same poor quality. Fan sounds strange. Weird power surges.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your feedback with us, Debra. We’re sorry to hear about your experience with the product and the issues you’ve encountered, including the sharp piece on the door and concerns about the stainless finish, fan, and power surges. Your safety and satisfaction are very important to us, and we appreciate you bringing this to our attention. We want to assist you further to address these concerns and ensure your refrigerator is functioning as intended. Please reach out to us directly via live chat or by calling us at 1-800-374-4432. Our customer care team is available Monday through Friday, 8:30 AM to 8:00 PM EST, and Saturday from 9:00 AM to 6:00 PM EST to help find a solution. We value your feedback and are committed to providing quality products and service. Please don’t hesitate to contact us so we can assist you further. - Maria Frigidaire

  • Rated 5 out of 5 stars

    I like it it get real cold in no time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t dislike anything about it i like it in black is my favorite color in electrical items

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speedy ice builds up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were very pleasant and on time. Unfortunately, their fast work ended up in a crooked fridge door installation. The freezer door has a gap at the bottom to let the ice buildup on the inside of the freezer door. Fridge motor is noisy.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Phillip! We're sorry to hear about the issues with the frost build-up in your freezer compartment. This isn't the ownership experience that we would want for you with your new appliance. We would like to opportunity to turn this around and we would like to help. At your earliest convenience, please feel free to Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina Frigidaire

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience would recommend this item to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service that helped me choose the best appliance for my garage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ access, huge freezer and so quiet I need to keep checking to see if it’s still running.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Ddbrun. We are elated to hear that you are happy with your purchase. We appreciate you choosing our brand and value you as a customer. Best wishes, Christy Frigidaire

  • Rated 5 out of 5 stars

    Bkb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for garage. Very nice adjustable shelving and door space is awesome to keep all your drinks readily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JerryR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied with the refrigerator. Layout and design is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and service, right on time, quick and professional installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Denny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like Frig, only thing bad is no levelers, not all floors are level.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Danny! We appreciate your feedback and we would like to help. We would recommend installing your appliance on a floor that is level and strong to support a fully loaded refrigerator. We're here if you have any questions or concerns about using your new product. Please feel free to Chat with us or contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina Frigidaire

  • Rated 5 out of 5 stars

    Black is cheaper and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost wise, fit our budget — the black color fits in well with our stainless steel microwave and stove as both have black as part of their color scheme

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator for the cost. The stainless steel is hard to keep clean.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicans did not finish putting on the accessories! That came with the refrigerator! Also did not explain to us how challenging! It would be to remove the wrapping from around the drawer’s inside and to remove them to set them up!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person helped us to find the product which is perfectly suited to our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new Frigidaire Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well -- shopping, purchase process, and delivery. So impressed. Thanks !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. However, after a few weeks we noticed the freezer collecting ice. I had to remove the items from the freezer and hammer the ice with a wooden mallet.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Susie. We're sorry to hear that you're having this problem. We want to make sure you're getting the right assistance, and we are always here to help. Please connect with us via phone at 800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. ET, and we will be happy to assist. ~Ruth Frigidaire