Customer Ratings & Reviews
- Model:
- FFTR2045VS
- SKU:
- 10886250
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
to a friend
If you purchase, make sure you get the warranty.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge in December 2023. In June 2024, the refrigerator is having a problem keep temp. The freezer is fine. But in a little over 6 months of having it, I’m having issues. I’m highly disappointed not only because of that but because I opted out of getting the warranty because it wasn’t in the budget.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
They used to be good....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are prone to freezing over, so buyer beware...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry that this has been your impression with our product, Dave. Our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. Should you need any assistance, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
VERY Poor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor started to failed within 3 hours of installation. Poor quality. Buyer beware. Best Buy was great at making the return easy. Bought LG in its place for $20 more.
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor went out in 16 months. Of course the warranty is only 12 months.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Chris
Disrespectfully treated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still awaiting my shelves. I month plus frig came missing parts called immediately was lied to ever since. Reordered fridge only to get lied to again delivery man was never on my camera
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the delivery of your appliance. For delivery concerns we do recommend reaching out to the dealer for further assistance. - Jessica
Worst ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator about to go through a third exchange and lost all my food and time away from work and fire smell in my whole house very lucky my house didn't catch fire ....worst purchase
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi,
These are words we never like to see, however, we're here to help every step of the way. The safety of our extended families is number one for us. And we're sorry that you didn't get this experience. We're here for you should you still need assistance, call us anytime at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Nice & Affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator as a secondary for our garage. It works perfect for us. We keep our beverages stored in it allowing us to have more room in our kitchen refrigerator for leftovers and sourdough bread fermenting. Really happy with this purchase. It's a nice simple design and has a lot of room on the door racks and plenty of drawer space as well.
I would recommend this to a friendSometimes a customer receives a bad unit...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, our refrigerator didn't work when it was delivered. It's been returned and we are awaiting Best Buy's refund of our payment.
No, I would not recommend this to a friendMalfunctioning fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan was bad when received.. frigidaire had it fuxed but had no use for 4 weeks
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re saddened to learn that you are having troubles with your refrigerator. You may be confident that we value your opinions and will continue to put quality first. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel
DO NOT BUY THIS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Compressor failed 14 months after purchase. Quoted $1295 for the fix.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, EdwinH. We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
We’re sorry to learn that your experience with our brand was less than satisfactory. Please know that we strive to produce quality products, and your feedback does not go unnoticed.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any specific assistance with the appliance, feel free to reconnect with us on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Refrigerator missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was delivered and missing parts and also it took long for pats to get deliver and no one followed up with me I expected better service from beat buy
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Gloria. This is so disappointing. We understand that it's very important for quality control to check every part of the product before delivery. We are here to help you get the missing parts for your appliance. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Frigidaire 20 cu ft fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors did not close on their own, we had to push them. There were no handles for either freezer or fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your concerns with us! We recommend making sure that no objects are blocking the doors from closing. Also know that the handles are recessed on the door. ~Thank you
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and product. Staff very helpful. I’ll go again
I would recommend this to a friendDamaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged upon delivery and still haven't received new one yet.
No, I would not recommend this to a friendSuper roomy inside
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More narrow than my last fridge but the inside is spaced in such a way that there’s so much room ! Full gallons of milk fit on the door and condiments as well. Does not have a “butter” drawer… the freezer does not have a light in it when you open it, doesn’t bother me but bothers my husband. Needed to buy stoppers bc it’s on wheels and can be moved very easily. Also not a silent fridge which made me nervous at first that it was broken (just PTSD from the previous fridge) but not super noisy at all. Given the option, would 100% buy again.
I would recommend this to a friendBest Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our New refrigerator! The delivery went flawless the Technicians were extremely professional and Quick! The refrigerator came in excellent condition and works! We just got it about half hour ago and it is already cooling, and completely quiet! I Highly recommend getting this and if not this refrigerator getting your refrigerator from Best Buy!!!! Definitely worth the Price Thank You Best Buy you never disappoint!!
I would recommend this to a friendGood upgrade garage refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good upgrade garage refrigerator, nice amount of roof and works well in the garage. Keeps everything cool and the freezer works well in the winter.
I would recommend this to a friendfrigidaire-20-cu-ft refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, nice looking. Very happy with our purchase
I would recommend this to a friendGarage rated Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in my cold garage and that is what I needed
I would recommend this to a friendNew Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Looks good. Great service. Glad we purchased.
I would recommend this to a friend