Customer Ratings & Reviews
- Model:
- FRSS2323AD
- SKU:
- 6506207
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 22.3 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System's overall performance, capacity, and size. Many appreciate its quiet operation and efficient ice production, as well as its design. Additional positive remarks include the temperature control, finish, lighting, and shelving.
This summary was generated by AI based on customer reviews.
Frig for Parents
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new refrigerator as a gift for parents and they love it.
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator at a great price. Has good features too.
I would recommend this to a friendWorst Refrigerator ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator both for functionability and for serviceability. Very few storage drawers made organizing food difficult. It only ran for 5 months before it started making a very loud noise and quit cooling. Bust Buy Total Tech did not honor the conditions of purchase through them, even though the refrigerator was clearly shown as being purchased under our Total Tech program. Incredibly disappointing!! Don't buy this piece of crap and beware of Best Buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for taking the time to leave us feedback, Ryan70. We're sorry to hear that you feel this way and would love to know more about what it is that you dislike about the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Is simple all that we need. We recommended.
I would recommend this to a friendIce machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1.5 years only since I had it, ice making machine is broken....
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience. We're sorry to hear that you're having issues with the ice maker after only 1.5 years. We understand how frustrating that can be. Please feel free to reach out to us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we'll be happy to assist. -Yhano
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this product. Would recommend it.
I would recommend this to a friendRefrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged right out of the box and did a exchange and it was damaged right out of the box worse than the first one!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mark.
Never do we like to hear of any of our products to be damaged when delivered but to know that you had two is certainly unsettling. We apologize for your troubles. Should you need any assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
FRIGIDAIRE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have called to let them know it came with a broken side bin, but no one has come to check nor called. The fridge does not work as thought. Is not as cold ...Therefore, I gave it a 2 Will upgrade when it's fixed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
The A Team!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installer, efficient, and well mannered! What more can one ask for?
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.met expectations for a mid range refrigerator, attractive appliance
I would recommend this to a friendmy opinion.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. I like that the payments fits into my budget.
I would recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this frig for less than 2 years. It no longer works. Shameful. I do not recommend.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear that your refrigerator stopped working after less than two years—that’s incredibly disappointing, and we completely understand your frustration. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
nice they had in stock as lowes didn't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was great and delivery was as promised
I would recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it installed and the Freezer does not get cold enough the freeze anything. Ice maker also does not work.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Jaytor, we thank you for stopping by to share your feedback and bringing your concerns to our attention! Please know that one of our most important goals is customer satisfaction, and we need to hear if our products are meeting our consumers expectations. So that we can gain more insight to see how we can help, please connect with us via Live Chat, and our experts will be happy to assist. Best Regards, Ciara
Frigidaire does not cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this brand new refrigerator installed on 10/24/2022. The delivery & installation went well and the guys hooked it up and told us to give it a couple hours to get cool. It has never got cold. Not the refrigerator nor the freezer. We ended up throwing away hundreds of dollars of food and are now waiting for a service technician to come out to inspect. Terrible start to our experience!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Paul.
The last thing we want is for our families to receive their appliance and it's not operating as designed. We're happy to know that you have been in contact with someone to have service scheduled. Should you need other assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
- Pros mentioned:Overall performance
Debbie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was just what was described in the ad when I ordered it. Came in great condition.
I would recommend this to a friend Frigidaire- not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pool of water collected on the inside of refrigerator underneath bottom bin. Water droplets came out of vent holes in refrigerator also. Noisy motor. It looked great on outside, but lots wrong inside refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, PeggyR! We are sorry to hear that this has been your experience with your refrigerator. This is not the experience we are aiming for you to have. For water leak issues, we have to check for visible cracks on the water filter. Cracks in the water filter can cause leaking in the cabinet, along with slow or no water at the door. Ensure as well that the door is closed properly; leaving the door open causes air leaks, which can cause the evaporator to ice up, causing water to leak from the bottom. Close the door. The unit should restore itself to normal settings. Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You will see normal operating sound on your Complete Owner's Guide on Page 22. If the issue still persists, please connect with us via live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Do NOT buy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst appliances I have ever purchased. I would definitely not buy this again. The water tray cracked already and we do not have it hooked up. One of the indicator lights has never worked.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my products thanks Best Buy the delivery was top notch
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Frigidaire 22.3 Cu Side by Side does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is broken. Does not work at all. Trying to contact Best Buy since the installation and no success. I want it to be replaced, ASAP, as I don't have my old one that was working fine.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention, JoseA. This is not how we want our customers to feel about their products. If you have any further concerns, feel free to reach out to us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be more than happy to assist. -Angel